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Frank Boucher Kia Volkswagen of Racine - Service Center

Racine, WI

4.5
463 Reviews

463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center

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December 31, 2019

amazing Service and Staff Despite an error with my scheduled appointment time, I was able to get my oil changed on the date I thought I scheduled it for. Annica was quick with More

by GGIROUARD0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Dec 31, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing about your positive service experience! We are glad Annica was able to keep you informed and answered any questions you had, so you could drive home satisfied!

December 30, 2019

Service appointment I worked with Chris for a tire rotation and another small issue I was having. The appointment was quick, and he filled me in on everything to keep in More

by JMPEROTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 31, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing your quick and efficient service appointment with us at our dealership!

December 18, 2019

Great service Prompt in keeping appointment and Got the work done in less time that i antici6pated. Good refreshments, nice waiting,area and internet and clean rest More

by SVENMAN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anica
Dec 18, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for sharing!

December 16, 2019

Excellent Service We had our Saturn serviced and we were in and out within a timely manner. The work was efficient. The cost was very reasonable too. We like that all o More

by LYNNHLOGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Dec 18, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review, Lynn! At Boucher, we strive to provide quality service for an affordable price, so it is great to hear we were able to do just that!

December 12, 2019

Timely and friendly Always a friendly service department, thorough, and on time with completing service. Online scheduling doesn't always work if you don't schedule a sp More

by DBORNSTEINCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mahon
Dec 17, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your feedback. We understand there's always room for improvement!

December 10, 2019

oil change completed on time for the oil change and tire rotation. The service person was very polite and informative . I may bring back to get new tires soon. More

by PLLEHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wood
Dec 12, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review!

December 09, 2019

Awesome Service Awesome service I can't say anymore!! I wish all dealership are like Kia!! I never have any issue when I bring my car in. Thanks again!! More

by DEB.ALTERATIONS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for this fabulous review, Deb!

December 08, 2019

Love Boucher Always great service. They always accommodate to my needs. I will always go to Frank Boucher Kia! Chris Miller is our guy! Thanks for all you do! More

by BUSYBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris miller
Dec 12, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate you! Thanks for the shout out to Chris, we will be sure to let show him this. We look forward to your next visit!

December 03, 2019

Convenient, Quick and Easy It was easy to schedule my appointment for regular maintenance as well as a computer upgrade. The job was completed quickly and efficiently. The servi More

by JARENA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

It is awesome to hear it was easy to schedule your appointment! Thanks for the feedback!

November 30, 2019

Awesome customer service For over 15 years I have been dealing with Frank Boucher. The service department is excellent with Chris, Annika and Dan. keep up the GREAT customer More

by JRUMACHIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Annika, and Dan in service dept.