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Frank Boucher Kia Volkswagen of Racine - Service Center

Racine, WI

4.5
463 Reviews

463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center

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April 16, 2020

Maintenance Service Picked up my vehicle at my home. Took all the necessary COVID related precautions. Performed my much overdue needed maintenance and returned the vehic More

by CERICKSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica
Apr 20, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad you had an easy and successful time using our Service Pick Up & Delivery! Thank you for your business!

April 14, 2020

Friendly, prompt, very trustworthy. Chris and his crew are great! They are very honest when explaining what service our Sportage requires. Their prices are comparable with any shop around. More

by P.MAZZARELLI
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Annica Abbott
Apr 20, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the kind review!

April 09, 2020

Always a comfort to know Chris Miller and his staff are there to ease what ever service issue I may have. Also extremely clean service drive. Very pleasant experience. More

by MARYMARGARET.MORRISSEY
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Dan Szupica, Annica Abbott
Apr 09, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad you had a comfortable and clean visit at our dealership!

April 07, 2020

I have never been dissatisfied with any interaction starting with my initial purchase. The service department really takes care of everything that my car ever needs. It may have been Dan that I worked More

by MATTSMOMGMA
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Apr 09, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We're happy to hear you appreciate the service Boucher prides itself on!

April 03, 2020

Satisfied Main reason I would consider Boucher my top dealership when I am ready to purchase a new car is because of the EXCELLENT customer service provided by More

by Brianna
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Apr 09, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Brianna - Our dedicated staff goes above and beyond to provide the best possible customer service available and it sounds like Chris is able to do just that! Thank you so much for sharing and we look forward to your next visit!

April 01, 2020

Lee McGee is very personable and very knowledgeable in his professional expertise as a car salesman. I have been a customer for many years Thanks More

by GEMINI5455
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Apr 09, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled you have had continuous success working with Lee while searching for your new vehicle!

March 31, 2020

Concerned for appropriate cleanliness and distancing in today's pandemic taking every precaution appropriate while providing excellent, friendly, and prompt service. Thank you very much! More

by DONNA.BELL.53
Recommend Dealer
Yes
Employees Worked With
Annica Abbott, Hannah Wittke
Apr 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for sharing, Donna! We are so glad you felt safe at our dealership!

March 25, 2020

Scheduled Maintenance As always a very pleasant experience. Friendly and courteous staff, professional mechanics, satisfactory work and extra measures taken to fight the sp More

by THOMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott
Mar 25, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for sharing! We continue to ride with you every mile and are taking precautionary measures to keep all our stores as clean and sanitized as possible. Please reach out to us if there is anything else we can do for you!

March 25, 2020

Excellent experience all around. We were in and out faster than they quoted. They even did an oil change when I asked if they could squeeze it in. More

by DRTINAPETERSON
Recommend Dealer
Yes
Employees Worked With
Todd Bishop, Annica Abbott
Mar 25, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review!

March 25, 2020

Oil change Everyone I come in contact with is very friendly, sales and service. Yes, I would recommend this dealership to friends and family. Due to virus foll More

by SCROCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annica Abbott
Mar 25, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the kind words! It's gratifying to hear that during this difficult time, you were still able to get your essential service done to your vehicle! We ride with you every mile!

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