Back

Frank Boucher Kia Volkswagen of Racine - Service Center

Racine, WI

4.5
463 Reviews

463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center

Sort by
May 03, 2020

It is always a great service at the Racine Kia. I really appreciated the consideration you showed me for being a first responder. This is my 3rd Sorento. I love it. More

by DDBMLB
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop
May 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review!

May 01, 2020

Was great that service took special care before and kept car sanitized! Also got my car serviced in a very quick manner. Great job as always. More

by LJS_FREE
Recommend Dealer
Yes
Employees Worked With
Dan Szupica
May 04, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the positive review!

April 30, 2020

New Battery.. Always enjoy getting my 2012 Kia Soul work done by you. My husband of-course always thinks it could be done cheaper at Farm/Fleet or places like th More

by hanne roepke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
May 04, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Boucher, Hanne! We really appreciate you taking the time to leave us feedback on your experiences with us!

April 25, 2020

Always ready to help any time withany problem you have It's been a while since l done anything with the dealership except for the service department which is great. The last time l had anything to do with More

by FLBAZOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott, Hannah Wittke
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to write this review!

April 24, 2020

Freindly and Informative Great service experience with Chris Miller. He was very friendly, informative and provided prompt estimate of work to be preformed. Highly recommend More

by JAMEE.JESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing, Jamee!

April 23, 2020

Did what they could to make thing easier on me and added service I requested after I arrived. Provided a loaner car for the entire time. More

by SIDHUGHES53
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the 5-star review, Sid!

April 21, 2020

new engine replacement good service , the engine on my kia froze up , needed a new one . had a new one installed in3/12 days the only thing i was not awear of is there was More

by BURMEISTER.RONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Szupica, Annica Abbott
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for bringing this to our attention, Ronald! When you have the opportunity, please contact our Service Manager, Chris Miller, at 262-886-2886 so we can discuss this further. We hope to hear from you soon!

April 21, 2020

I appreciated all the caution that was taken during this time. I felt very safe with my car. They disinfected everything that I would have touched. Thanks for the great care and service you did for me! I’ve More

by DEBPRINHSE
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Dan Szupica
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review! We are continuing to work together to keep our stores as clean as possible and make it a priority to sanitize all workplaces to ensure safety for our customers and employees. Please let us know if there is anything else we can do for you moving forward!

April 20, 2020

Great Service and Honest Price I brought my car in for a front brake job and when the repair was to take longer than expected they gave me a shuttle ride to and from home. I realize More

by NEDFANSONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Apr 20, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad we were able to accommodate all your needs here at Boucher! We look forward to your next visit!

April 16, 2020

Excellent Service They were there with the protective gear for Corona and the service was on time and fairly priced. The showroom was clean and proper for the times. More

by NEDFANSONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Apr 20, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

At Boucher, we are taking extra precautionary measures to keep our employees and customers as safe as possible!

...
39
...