Frank Boucher Kia Volkswagen of Racine - Service Center

Check Engine Light...problem solved. I dealt with Hannah on a previous brake service. She is friendly and attentive. I dropped the car off the night before, the appointment was for 10:3 I dealt with Hannah on a previous brake service. She is friendly and attentive. I dropped the car off the night before, the appointment was for 10:30. Dan called about 7:30am with the diagnosis,(what a nice surprise, 3 hrs early) and I told him to go ahead and fix it. Dan was easy to work with, he got the problem solved. More

oil and filter change. plus air and cabin filters Chris Miller make the visit a pleasure. Work that is to be done is well explained in easy to understand language. I will continue to work with Bourche Chris Miller make the visit a pleasure. Work that is to be done is well explained in easy to understand language. I will continue to work with Bourcher keeping my vehicle in good condition. More

They never lead me astray and always make sure I know my options before moving forward. Customer Service is definitely their strong point! Thank You! options before moving forward. Customer Service is definitely their strong point! Thank You! More

The Boucher team always takes care of me and always makes me feel welcome! Prices are competitive and the inspection done informs me of what to expect going forward. Thank you! me feel welcome! Prices are competitive and the inspection done informs me of what to expect going forward. Thank you! More

Very good Dan your service manager is the best thing your dealership has going for it.always helpful and pleasant,he is a keeper for your business. Dan your service manager is the best thing your dealership has going for it.always helpful and pleasant,he is a keeper for your business. More

When they called to say my car was ready price was $189. When I picked it up price was $201. I don’t like surprises When I picked it up price was $201. I don’t like surprises More

Always have had great experiences with service and buying multiple vehicles The service department always seem to go above in letting me know what is happening multiple vehicles The service department always seem to go above in letting me know what is happening More

Dan is always welcoming when I come to the shop. It’s nice when someone takes the time to know your name personally. It’s a great feeling and makes you want to come back all the e nice when someone takes the time to know your name personally. It’s a great feeling and makes you want to come back all the e More

Mr Szupica he show me respect what got to be done with my suv. was done when he told me it would be. BUT I didn't like the price of the labor. headlight wa he show me respect what got to be done with my suv. was done when he told me it would be. BUT I didn't like the price of the labor. headlight was 22.00 but labor was 2300 . so he did a xxxx of a good job for me thanks, Mr Michael McSweeney More

Good service, polite personal, first maintenance service on our 2017 Kia Forte, we were very pleased with the service and the time they took . Thank you on our 2017 Kia Forte, we were very pleased with the service and the time they took . Thank you More