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Frank Boucher Kia Volkswagen of Racine - Service Center
Racine, WI
463 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center
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June 09, 2020
With the vehicle being covered under an extended warranty and the wonderful and quick service of my vehicle, theres no other brand in the market that can beat it. and the wonderful and quick service of my vehicle, theres no other brand in the market that can beat it. More
by JAMESMEEKMA
Verified CustomerEmployees Worked With
Dan Szupica, Annica Abbott, Hannah Wittke
June 09, 2020
Friendly and professional I have been working with these folks since 2014 and they always treat me well and ensure whatever service I am in for is done quickly and properly at I have been working with these folks since 2014 and they always treat me well and ensure whatever service I am in for is done quickly and properly at the best price. Chris, Anika and Dan are the best! More
by JOE.SURA
Employees Worked With
Mitchell Mink, Chris Miller, Dan Szupica, Annica Abbott
June 08, 2020
Weren't prepared to fix a problem they knew about. I took my car in to have a brake cable fixed. The car had been looked at a week prior for tire rotation, oil change, ets.. When I brought in the car I took my car in to have a brake cable fixed. The car had been looked at a week prior for tire rotation, oil change, ets.. When I brought in the car in a week later to have the cable fixed, they told me I had to bring it in another day. They then told me that the reason I brought in in that day wasn't to have the cable fixed, but to have someone else look at it. They didn't have the cable, and the person who looked at it was leaving at that time.. The cable was almost snapped in half. Even I could tell it needed to be replaced, and I know nothing about cars. So they wanted me to come in a third time to have it replaced. I ended up going elsewhere and saved $150. I would have gladly paid you because I appreciated the service I had when my engine broke down. I was planning on going to Frank Boucher for all my car needs from now on, including getting a new car this summer. That will not be happening now. I will say that the staff were very friendly though. More
by DGOOCH1981
Employees Worked With
Annica Abbott
June 08, 2020
Chris Miller and the KIA service department have excellent customer service skills and have been great to work with for 20 years. Chris always says, "I'll take care of it", and he does! Tng back! excellent customer service skills and have been great to work with for 20 years. Chris always says, "I'll take care of it", and he does! Tng back! More
by JRUMACHIK
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott
June 04, 2020
Great. Fast service, comprehensive explanation of the work done. Also assistance in helping me work certain devices in the Kia. Nice car wash. It is the best! work done. Also assistance in helping me work certain devices in the Kia. Nice car wash. It is the best! More
by GJBERTHA
Employees Worked With
Chris Miller, Annica Abbott
June 04, 2020
Replacement of defective seat belt mechanism. Service was performed in a timely manner. Vehicle was clean inside and out. thanks. Don't know why you want me to ramble. I am a man of few words. Service was performed in a timely manner. Vehicle was clean inside and out. thanks. Don't know why you want me to ramble. I am a man of few words. More
by MCMEISSN
Employees Worked With
The mechanic, Chris Miller, Dan Szupica
June 04, 2020
Had extensive maintenance work done. I was able to get an appointment when I wanted. Staff was courteous as always. I appreciated the availability of the shuttle. My work was done on time I was able to get an appointment when I wanted. Staff was courteous as always. I appreciated the availability of the shuttle. My work was done on time and costs were as estimated. I felt prices were reasonable, but I was disappointed to receive an email with discount coupons right after I had the work done, instead of before. More
by PALLESENPM
Employees Worked With
Shuttle driver , Annica Abbott
June 01, 2020
I been going to this place for everything for my kia . Just had motor problems and had no problem with dealer st all about it being covered or not . Good services and friendly staff Just had motor problems and had no problem with dealer st all about it being covered or not . Good services and friendly staff More
by HEYBOOBOO57
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott
May 26, 2020
Oil Change May 2020 As usual friendly, quick, thorough service. This is all I have to say so take it despite your requirement for 25 word minimum or I will not complete t As usual friendly, quick, thorough service. This is all I have to say so take it despite your requirement for 25 word minimum or I will not complete the survey. More
by dwhipple
Employees Worked With
Chris Miller, Annica Abbott
May 25, 2020
Service was quick and Chris kept me in the loop with everything that was being done in a timely fashion. I would bring both of my vehicles back here for further service. everything that was being done in a timely fashion. I would bring both of my vehicles back here for further service. More
by MWITZ8789
Employees Worked With
Chris Miller
