Frank Boucher Kia Volkswagen of Racine - Service Center

Annica is awesome! She was in touch with me constantly. Annica is awesome! She was in touch with me constantly. My car was done quickly and it was clean. She is super nice. Thank You! Annica is awesome! She was in touch with me constantly. My car was done quickly and it was clean. She is super nice. Thank You! More

I appreciated the extra time and care taken to ensure my safety in the midst of the COVID-19 pandemic. Plastic wrap was applied to my steering wheel and plastic covering was applied to my driver's seat. Eve safety in the midst of the COVID-19 pandemic. Plastic wrap was applied to my steering wheel and plastic covering was applied to my driver's seat. Everything was also wiped down for sanitation. They allowed me to use 3 coupons for my oil change (discount), air filter (10% discount), and cabin filter (free) which saved me a lot of money. They also complete my service 10 minutes earlier than expected. Excellent service and wonderful experience. More

I was so glad to be able to get my Kia in to fix the back taillight that was out so quickly. It sure made me feel safer knowing I didn't have to worry about it in traffic. Annica put me at ease & I was impre taillight that was out so quickly. It sure made me feel safer knowing I didn't have to worry about it in traffic. Annica put me at ease & I was impressed that Dan even came by & greeted me while I was waiting. This makes me feel like part of the "Kia Family"! More

Your service department counter guys are so friendly Your service department counter guys are so friendly and accommodating. I showed up for an oil change appointment that I though I made online. I was Your service department counter guys are so friendly and accommodating. I showed up for an oil change appointment that I though I made online. I was told that the appointment must not have worked, but they let me stay and asked I wait a little and they would get me in. I was still in and out in less than an hour. And that was alright, I love your coffee maker in the waiting area. More

Frank Boucher Kia service is by far the best service department I have worked with. Chris, Dan, Annica and Hannah always go above and beyond to make my experience very positive. They are honest, reliab department I have worked with. Chris, Dan, Annica and Hannah always go above and beyond to make my experience very positive. They are honest, reliable, professional and easy to work with. I highly recommend getting your vehicle serviced at Frank Boucher Kia. More

I've gone Nowhere Else....... I purchased two KIAs in a year from Boucher. I've Never taken those cars anywhere else! I Trust My Cars with Certified Mechanics! And, I can't say I purchased two KIAs in a year from Boucher. I've Never taken those cars anywhere else! I Trust My Cars with Certified Mechanics! And, I can't say enough about MY Salesman Scott Westbrook! I did my homework. Talked with Scott and Never Left My Home until the Test Drive. He told me what the car was going to cost "Drive Off the Lot"............. That was it! Sign the Papers - Drive Away! THANKS to ALL at Boucher! More

Checking out noise Good experiences at dealership. Responsive and helpful. However, I am annoyed at the need to have a minimum of 25 words in my response. Makes it hi Good experiences at dealership. Responsive and helpful. However, I am annoyed at the need to have a minimum of 25 words in my response. Makes it highly unlikely that I will every respond again to a satisfaction survey. More

It seems when I have an issue with one of my cars it goes in waves. I really appreciate Boucher being there to guide me through these trying times! We always get excellent service and fair prices. in waves. I really appreciate Boucher being there to guide me through these trying times! We always get excellent service and fair prices. More

Great! Always met with friendly staff and quick service! During this unusual time during the pandemic staff the dealership and staff seemed to be doing their Always met with friendly staff and quick service! During this unusual time during the pandemic staff the dealership and staff seemed to be doing their part in keeping customers safe. More

Always customer oriented, fair and driven to provide quality service. Waiting area is always clean and stocked with cold and hot beverages. Chris Miller is as always driven to exceeding Customer expec quality service. Waiting area is always clean and stocked with cold and hot beverages. Chris Miller is as always driven to exceeding Customer expectations. More