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Frank Boucher Kia Volkswagen of Racine - Service Center

Racine, WI

4.5
463 Reviews

463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center

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September 21, 2020

Thank you To Chris and the service team for resolving the issues I was having, I appreciate them - the experience was excellence Thanks you again ! More

by JEANKOGUTKIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review!

September 17, 2020

Everyone was great to work with. I bought a brand new car and have been coming to Frank Boucher since. Very short wait time to get service done. Highly recommend. More

by KATIEVERHEYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Szupica
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the recommendation and review, Katie!

September 17, 2020

This place is great. The service department manager, Chris Miller is right on the ball with everything done right the first time. The people there are so friendly an know me by name when I come in beca More

by BBAABS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Dan Szupica, Annica Abbott, Hannah Wittke
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate you taking the time to write this review!

September 11, 2020

I thought I had made a virtual Appt, but that didn't work! So I showed up with no appt! No problem, they serviced my car anyway with a very short time. Informed me of what they found and got my ok to go More

by JEVINIC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Dan Szupica, Annica Abbott, Hannah Wittke, Dustin Jacoby
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing!

September 10, 2020

clean place to wait in , short wait time , friendly people, offered a ride if needed i would recommend Kia to anyone. looked around on the sales floor and was helped however i said i was just browsin More

by CAROLSUE1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review!

September 09, 2020

Chris and his team went over and above to facilitate my repair when issues came up, working with the warantay company and providing a rental! A++++ service More

by KAABATG6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the 5-stars!

September 09, 2020

My experience has been great! Chris has been very helpful and i was given the best reasonable quotes. Also called for service needed and got lucky to take it in the day of! I trust my vehicle is in good han More

by GSIF.093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing!

September 07, 2020

Awesome service as always. The whole service department is always professional, courteous and kind. I have had my Kia for over 8 years and have had nothing bu exemplary service from Kia! More

by GONZALEZAM02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the positive review!

September 04, 2020

The reason I continue to get my Kia’s from Boucher is because of the great service from Chris. He has always been very helpful and professional. More

by DDBMLB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are happy you continue to receive great service here at Boucher!

September 02, 2020

Everyone was very nice and friendly. I brought in an oil change/tire coupon from Palmer for $29.99, I was disappointed that it wasn’t honored. Yours is $20 more! More

by 1CONNIESWEENEY
Recommend Dealer
Yes
Employees Worked With
Dan Szupica
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing your feedback with us. Please reach out to our Service Manager, Chris Miller, at 262-886-2886 if you would like to discuss further.

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