Frank Boucher Kia Volkswagen of Racine - Service Center

Annica is the best!! She is always very kind, polite, and appreciative of our business. She takes time to explain all that is going on during our visit. I was just bragging about her customer service to frie appreciative of our business. She takes time to explain all that is going on during our visit. I was just bragging about her customer service to friends at work today! More

Thank you for all your kindness in service department and especially Katie who answered the phone and help get to dealership awesome so thoughtful I was so lost. especially Katie who answered the phone and help get to dealership awesome so thoughtful I was so lost. More

I drove an hour, past many other Kia dealerships, for the service and it was worth every minute. They were beyond polite, accommodating and gracious. service and it was worth every minute. They were beyond polite, accommodating and gracious. More

Excellent service. Everyone was so kind and very thorough in explaining everything in detail with prices and paperwork. very quick work too! I will definitely be coming back in the future! in explaining everything in detail with prices and paperwork. very quick work too! I will definitely be coming back in the future! More

Christopher Miller 100% in customer service.Chris always Christopher Miller 100% in customer service. Chris always greet you with a smile and explain in detail with the work been done on your vehicle. Alway Christopher Miller 100% in customer service. Chris always greet you with a smile and explain in detail with the work been done on your vehicle. Alway check to see if you need a ride if the work takes a little time. Just super nice young man. Its so nice have every employee's with great customer service! I'm Kia for life!! Thank you all!! More

Clean, efficient, on time, and convenient hours. Service people were very accommodating. I requested that when they serviced my car , they wash it too. Very happy! people were very accommodating. I requested that when they serviced my car , they wash it too. Very happy! More

Friendly staff and service was great. Work was completed in a timely manner with no issues and vehicle was ready for pickup at time that was noted. in a timely manner with no issues and vehicle was ready for pickup at time that was noted. More

Great costumer service. I very impressed even with the detail of workers showing me where the waiting area was instead of just telling me where it is. I think these details are what make an experience gre detail of workers showing me where the waiting area was instead of just telling me where it is. I think these details are what make an experience great. I was also happy with the work that was done to my car, my trunk wouldn’t close and now it does! More

Excellent service. They were able to do my oil change even though I was late. Thank you so much for that. Can’t say it enough, the service dept is the best even though I was late. Thank you so much for that. Can’t say it enough, the service dept is the best More

It's always been a pleasure every time I go to Boucher for service. Appointments are easy to make, they work with me on my requests, and even go the extra mile for me when I need it. And even thought thei for service. Appointments are easy to make, they work with me on my requests, and even go the extra mile for me when I need it. And even thought their service center is a 20-25 minute drive for me, I wouldn't think of going anywhere else for service. More