Frank Boucher Kia Volkswagen of Racine - Service Center
Racine, WI
463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center
Hello, Chris and the team are super friendly and helpful whenever I need service work. We really appreciate that - thank you for all your help!! whenever I need service work. We really appreciate that - thank you for all your help!! More
My family has been doing business with this dealership so I expected great service. The sale person was great. Until I got to do the billing his attitude was bad about question I had and I was about to wal I expected great service. The sale person was great. Until I got to do the billing his attitude was bad about question I had and I was about to walk out. And take my business somewhere where else. I will have to think twice about buy another car there again. More
The waiting room was very clean and had a really good complementary coffee! The service was done a lot faster than I expected so I had a very short wait time. complementary coffee! The service was done a lot faster than I expected so I had a very short wait time. More
I service all three of my vehicles at this dealership because of the exceptional customer care that both my husband and I receive. Yesterday, I had my Kia Soul serviced (oil & filter change) and it was p because of the exceptional customer care that both my husband and I receive. Yesterday, I had my Kia Soul serviced (oil & filter change) and it was painless. Chris gave me a discount, had the car washed and dried, and walked me to my vehicle. Very friendly and professional. More
Sometimes the cost to do business with a dealership needs to be more friendly. I do like to deal with Annica...she deals with the customer fairly and always is up front on what's happening. needs to be more friendly. I do like to deal with Annica...she deals with the customer fairly and always is up front on what's happening. More
Always happy with the service I receive, Annica is always the greatest. I drop off the vehicle and move to the lobby for coffee and WIFI. The wait is never to long. the greatest. I drop off the vehicle and move to the lobby for coffee and WIFI. The wait is never to long. More
I enjoyed quick and efficient service. Chris answered all the questions that I asked of him and took care of my car for me. My wait time wasn’t very long and I was able to enjoy a free soda in the waiting ro the questions that I asked of him and took care of my car for me. My wait time wasn’t very long and I was able to enjoy a free soda in the waiting room. More
They got me in on time. The work was finished in a appropriate amount of time. Everyone was pleasant. I have never had a problem bring my vehicle here. appropriate amount of time. Everyone was pleasant. I have never had a problem bring my vehicle here. More