Frank Boucher Kia Volkswagen of Racine - Service Center
Racine, WI
463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center
Service was quick, , did what was needed in a timely manner. Everyone I talked with was professional. I will return when any matters come up. manner. Everyone I talked with was professional. I will return when any matters come up. More
Service department was amazing and nice to deal with I will be back. I was completely satisfied with everything they did and great communication between us. will be back. I was completely satisfied with everything they did and great communication between us. More
Mechanical work was good. But to find oil all over my garage floor the next day is unacceptable. Had to leave work to bring car back in. Chris did take good care of me when I returned. But never should h garage floor the next day is unacceptable. Had to leave work to bring car back in. Chris did take good care of me when I returned. But never should have happened. More
The lady that checked my car in and helped look for what was needed to be fixed on my car was super nice and very helpful. However 70% of the staff was not wearing masks. I have very vulnerable family membe was needed to be fixed on my car was super nice and very helpful. However 70% of the staff was not wearing masks. I have very vulnerable family members and being exposed to all of that puts them at risk. Some of the stay had masks pulled under their chin and some didn’t even have one on. It’s sad to see people don’t care about others around them enough to simply wear a piece of cloth on their face. I’m sad to see so many of them not following it. More
Boucher provides great customer service! Annica is always helpful from making the appointment, arriving, explaining updates on service and checking out. The waiting area is comfortable and clean as w always helpful from making the appointment, arriving, explaining updates on service and checking out. The waiting area is comfortable and clean as well. More
all the service people that I have worked with are all helpful and knowledgeable about the service my car needed. they are an asset to your dealership. helpful and knowledgeable about the service my car needed. they are an asset to your dealership. More
Fantastic service. Unbelievably helpful staff. Sees the job through til you are MORE than satisfied! Now my "#1 go-to" resource for all auto issues! job through til you are MORE than satisfied! Now my "#1 go-to" resource for all auto issues! More
For my money the best in the business. I drive 35 miles to have my cars serviced. I buy from Boucher, I service at Boucher. Many years and ten new cars. When I find a winner, I stick with them. I am very to have my cars serviced. I buy from Boucher, I service at Boucher. Many years and ten new cars. When I find a winner, I stick with them. I am very confident in referring my friends and the feedback has always been positive. More