Frank Boucher Kia Volkswagen of Racine - Service Center

I could go to a closer Kia dealership for my service, but choose to come here... The staff go out of their way for me!! choose to come here... The staff go out of their way for me!! More

Annica met me as soon as I drove up. She reviewed my repair records and saved me over $100 in unneeded repairs. The service staff is very good. repair records and saved me over $100 in unneeded repairs. The service staff is very good. More

Always a pleasure working with Dan!! Dan always explain everything in detail with the service for your car/ if you need a ride home or work! I love the employee's in service dept. Greet you with a smile! K everything in detail with the service for your car/ if you need a ride home or work! I love the employee's in service dept. Greet you with a smile! Keep up the good work! Dan you rate #1 in my book!! More

very polite and knowledgeable.they always try to please the customers.no complain.what I can said My only complain is I found it a little pricey but they do a good job. the customers.no complain.what I can said My only complain is I found it a little pricey but they do a good job. More

I have been a customer at Boucher for many years and the staff in the service department has always been great to work with and have been very honest with me. I trust them! staff in the service department has always been great to work with and have been very honest with me. I trust them! More

I was a 1/2 hour late but the service advisor got me in, work was done as ordered and price was fine. Asked SA to connect blu tooth for my smart phone, she did BUT did not set me up for voice command (pr work was done as ordered and price was fine. Asked SA to connect blu tooth for my smart phone, she did BUT did not set me up for voice command (probably didn't realize that i needed that as well for contact info from smart phone verbally) so now I can get calls but not make them More

The service crew has always taken care of my Kia Sorento, I’ve owned 4 Sorentos and all have been purchased from Boucher Kia in Racine. I’ve owned 4 Sorentos and all have been purchased from Boucher Kia in Racine. More

Those working there have always been friendly and helpful if we ever had any questions. I am informed of what is happening with our car as it is being serviced while waiting. The waiting area is comfortable if we ever had any questions. I am informed of what is happening with our car as it is being serviced while waiting. The waiting area is comfortable with coffee, water and soft drinks available. I set and read as I wait. We are quite happy with Boucher's services. More

Heating system problem - 2 temp fixes still no heat! Engine cuts out 3x's on the road not fixed. I will not buy another KIA! Engine cuts out 3x's on the road not fixed. I will not buy another KIA! More

We have ALL of our Kia service done here. The employees are the BEST! The same folks have been there for years thankfully! Honestly we are friends at this point! Excellent, consistent service over and ove are the BEST! The same folks have been there for years thankfully! Honestly we are friends at this point! Excellent, consistent service over and over. We trust them completely. Believe me, take your Kia/Hyundai there and you won't be disappointed! Dan, Annica, Chris and the rest of team know just how to handle your vehicle More