Frank Boucher Kia Volkswagen of Racine - Service Center

Good service, although I had to call to find out if my recall repair part was received, after 5 weeks without any communication. When I called they had my part. Took another 4 weeks to be scheduled. No recall repair part was received, after 5 weeks without any communication. When I called they had my part. Took another 4 weeks to be scheduled. Not a huge deal, as it was a recall, but.. not the best customer service. The recorded odometer reading was off by 12,100 also, I have 46,000, they recorded 58,100. More

I really don’t like being forced to write 25 words. I’ve done the ratings but can’t submit because I didn’t write anything? Bologna! done the ratings but can’t submit because I didn’t write anything? Bologna! More

Chris and Annica continue to provide amazing service at Frank Boucher of Racine. They always are willing to go the extra mile to ensure their customers are 100% satisfied. They value loyalty and their cu Frank Boucher of Racine. They always are willing to go the extra mile to ensure their customers are 100% satisfied. They value loyalty and their customers. More

I was greeted upon arrival by a friendly gentleman. He gave me an estimated time in which my vehicle would be finished. It was finished within the time frame he told me! gave me an estimated time in which my vehicle would be finished. It was finished within the time frame he told me! More

Annica was very helpful and friendly. She greeted me immediately and walked me back to my car when it was ready. Very fast. Perfect experience. immediately and walked me back to my car when it was ready. Very fast. Perfect experience. More

Chris Miller did a great job helping me with my 15k service. Got me in right away and was done in 1hr! Thank you Chris!! service. Got me in right away and was done in 1hr! Thank you Chris!! More

Another positive experience with friendly and helpful. I would highly recommend this dealership to all. They are quick and priced fairly for the work done. would highly recommend this dealership to all. They are quick and priced fairly for the work done. More

Honest problem evaluation and quick service. Thanks. No more words needed. Please do not force a minimum number of words. Willing to give a rating but not submit a novel. more words needed. Please do not force a minimum number of words. Willing to give a rating but not submit a novel. More

Very very nice people and experience!!!Daniel did a Very very nice people and experience!!! Daniel did a super job at letting me know what's going on and happing next. Would recommend Boucher to all. Very very nice people and experience!!! Daniel did a super job at letting me know what's going on and happing next. Would recommend Boucher to all. More