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Frank Boucher Kia Volkswagen of Racine - Service Center

Racine, WI

4.5
463 Reviews

463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center

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December 08, 2021

Everyone was courteous, kind and friendly. The wait time for the service was not long. More

by JIMMORELLI1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Annica Abbott, Dustin Jacoby
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your recent experience in our service department. Please let us know if there is anything we can help you with in the future.

December 06, 2021

Service was good. I would go back again. Chris was very supportive and helpful. Makes my Exp enjoyable. More

by Corey Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your feedback, Corey! We pride ourselves on going the extra mile to provide the best possible experience. We're glad Chris was able to make your experience enjoyable.

December 03, 2021

The service was great per usual. Annica is always a pleasure to work with. This time she went above and beyond when I asked to have the inside of my windshield cleaned during my oil change. She cleaned More

by MEGANMENDOZA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate your feedback and are so happy Annica was able to provide you with quality service during your visit. Take care!

December 02, 2021

Your service department was great to work with. I recently had surgery on my right foot and have had a tough time getting around. They were very acommodating to get me picked up and back to the deale More

by COBRATMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your review, Tom! We're glad our service department was able to go the extra mile for you. Wishing you a speedy recovery, and we hope to see you soon.

December 01, 2021

Exceptional and timely service. The service staff were polite and courteous. Kept me thoroughly updated for my entire visit. More

by HUSSON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Chris Miller, Annica Abbott
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for visiting! At Boucher, we strive to make servicing your vehicle as easy as possible. We hope to see you again soon.

November 15, 2021

This was my first visit to this service center and I was pleasantly surprised. The service person was very attentive and recorded all of the items I wanted done and the specifics of each. They also alerted More

by joshluksich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Jacoby
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

We're glad you had a great experience at our service center and we look forward to seeing you again soon. Safe travels!

November 12, 2021

I've owned my vehicle for 6 years and have always had fantastic service! Hats off to Chris and Annica for their amazing customer service! More

by EGRASH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the wonderful review! We pride ourselves on going the extra mile to provide the best possible service. Chris and Annica are great examples of that.

October 29, 2021

Relaxing environment and timely service. The staff was really friendly and helpful and kept me updated throughout. More

by hrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Annica Abbott, Dustin Jacoby
October 14, 2021

Everyone was so helpful and answered all of our questions. Also communicated with us about everything going on. Honestly they went above and beyond. More

by Carleemayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
October 13, 2021

Great service at Boucher Kia in Racine. Friendly people, very attentive. I was in and out in under 25 minutes with an Oil change, full vehicle check and a car wash! More

by Debi Mueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
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