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Frank Boucher Kia Volkswagen of Racine - Service Center

Racine, WI

4.5
463 Reviews

463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center

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January 07, 2022

Annica was a pleasure to work with and the communication was perfect, thanks for everything More

by CSLAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Jan 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review! Annica is a fantastic service representative!

January 05, 2022

Good and fast service. Very friendly staff. I will definitely be back to service my car here. More

by imeldahernando
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Jan 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

We look forward to seeing you again!

December 30, 2021

I purchased my wife's '22 Seltos here and worked with our Hyundai dealer and also Brandon Greeley on the delivery end of things. I was so impressed with the dealership that I brought it here for a simple wa More

by Neilaggen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annica Abbott, Anthony Simonelli
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

We're happy to hear you had a great experience with Annica in service. We always strive to provide the best possible customer experience, and Annica is an excellent example of that!

Dec 30, 2021 -

Neilaggen responded

She most certainly is. Thank you Annica.

December 30, 2021

Scheduling service was fast and easy and we had plenty of reminders so we wouldn't forget. More

by mmcdonald64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Annica Abbott, Dustin Jacoby
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

We're happy we could make your experience a positive one! Take care.

December 28, 2021

Service was prompt and friendly at all times, waiting area is comfortable with lots of options while waiting More

by Morozco071389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the great feedback!

December 22, 2021

Very reliable servicing. Dealership is clean and bright, Not only completely satisfied with the Sedona we purchased, am completely satisfied with the service department. More

by 1Cuffkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again!

December 15, 2021

Frank boucher kia of racine has always been my go to place to get service and will continue to be! Huge shout out to Anika and Erika for being two amazing people that go to great lengths to make sure th More

by ZACHJOHNSON12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Johnson, Chris Miller, Annica Abbott
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the fantastic review, Zach! Glad Annica and Erika we able to provide excellent service for you. Take care!

December 12, 2021

The service area is fast, friendly, and efficient. I would recommend them to almost anyone. More

by DDUCHES6663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

It is great to read such wonderful comments about your recent experience in our service department. We hope to see you again soon.

December 11, 2021

Not only did they not have a loaner vehicle they broke my engine cover replacing my transmission. They almost gave me the wrong vehicle . If i didnt love my truck i could have drove away with someone elses v More

by Wignersx3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Miller, Todd Bishop, Annica Abbott, Dustin Jacoby
Dec 17, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to leave us feedback. Thank you for taking the time to speak with out Service Manager Chris Miller about replacing your engine cover. We appreciate your business and hope to see you again soon. Please do not hesitate to reach out, at 262-886-2886, if you need anything else.

December 08, 2021

I enjoyed the phone call for setting up a n appointment it went fast and smooth. More

by L.DAVIDJARVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Annica Abbott, Dustin Jacoby
Dec 30, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your feedback, and we look forward to seeing you soon.

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