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Frank Boucher Kia Volkswagen of Racine - Service Center
Racine, WI
463 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center
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February 02, 2022
Was able to come earlier for service, they took me in and I was done quickly. No hassles, professional staff and very courteous. Thought video of the work they sent me was cool too. Thank you! I was done quickly. No hassles, professional staff and very courteous. Thought video of the work they sent me was cool too. Thank you! More
by Sgalle
Verified CustomerEmployees Worked With
Chris Miller, Annica Abbott
January 27, 2022
Terrible service no rental when my car was not operational they knew I had a recall didn't order part im still waiting they are lucky to get even a one rating operational they knew I had a recall didn't order part im still waiting they are lucky to get even a one rating More
by BOBBYKESSLER8
Employees Worked With
Don't remember who I was dealing with
January 21, 2022
They know all about my car and treat it like there own.It is easy to get appointments they squeeze me in whenever they can.All of my questions are always answered and they explain what they did for me. is easy to get appointments they squeeze me in whenever they can.All of my questions are always answered and they explain what they did for me. More
by JWILCOX713
Employees Worked With
Chris Miller, Annica Abbott
January 19, 2022
Very friendly they explain any problems and check my Kia Sportage for all problems I need to take care of right away or later. Ian beyond pleased with the staff Sportage for all problems I need to take care of right away or later. Ian beyond pleased with the staff More
by GEMINI5455
January 13, 2022
The service department experience was excellent. I was checked in right away and received very helpful information even before my car was driven into the shop. checked in right away and received very helpful information even before my car was driven into the shop. More
by gct414
Employees Worked With
Jacob.
January 12, 2022
Very hard to deal with I bought a new Kia forte in 2018 ran into what turned into a bad battery. I had the car towed to them ideas told they would check every thing out when no picked it up turns out all t ran into what turned into a bad battery. I had the car towed to them ideas told they would check every thing out when no picked it up turns out all they did was put a battery in they claimed they didn't check anything else I was told the car would be checked out top to bottom also they did nothing else normal when the car was brought it they check it out top to bottom still have 2 years left on the extended warranty they did clean the car or must dealership go through the car and clean it up car wash vacuum. I will never take it back to them I wil deal with Palman in Kenosha from now on I planed on buying a new car in July but certainly will not buy from them More
by whlmstr
Employees Worked With
Annica Abbott
