Frank Boucher Kia Volkswagen of Racine - Service Center

Transmission on my Kia Soul needed to be replaced. Vehicle towed to dealer and service representative kept me informed, via phone, how work was being completed from ordering parts to phone call to let Vehicle towed to dealer and service representative kept me informed, via phone, how work was being completed from ordering parts to phone call to let me know when work was complete. Very smooth - good service. More

They treated me very professionally and even called with an update. I appreciated the heads up an update. I appreciated the heads up More

Had a great experience with the work that was done and the friendly people. Will go back in future the friendly people. Will go back in future More

I could go to a location much closer to my home but choose to come here ONLY because of the service department personnel. choose to come here ONLY because of the service department personnel. More

Too many email and text reminders sent of upcoming appointment. I received at least 15 between the two of them appointment. I received at least 15 between the two of them More

Ms Abbott, Always takes the time to Ms Abbott, Always takes the time to ask what is wrong, then asks the 2nd time to be sure about the details, the service is outs Ms Abbott, Always takes the time to ask what is wrong, then asks the 2nd time to be sure about the details, the service is outstanding, because they check twice to make sure. Claude More

Came in to make an appointment for service and they were able to take care me that day. Very happy with service. able to take care me that day. Very happy with service. More

Got there early for service, service done right away. Very professional and courteous, good job Very professional and courteous, good job More