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Frank Boucher Kia Volkswagen of Racine - Service Center

Racine, WI

4.5
463 Reviews

463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center

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February 09, 2023

Erika Johnson checked me in and kept me informed while I waited for my car to be finished. She was great to work with and was very professional to deal with. I will be back for my next oil change or if my K More

by JNOHAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Johnson
Feb 10, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

We are very happy to hear that Erika provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 27, 2023

The service department is the best I’ve ever felt with. The entire staff there are the best in the business. I won’t go anywhere else for service on my Kia. More

by FTHOG1450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica and Emily, Chris Miller
Jan 29, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Frank Boucher Kia of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 25, 2023

Clean service dept very friendly always updating me on service needs fixes my vehicle correctly the first time. Very satisfied with Kia Service More

by MARYMARGARET.MORRISSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller
Jan 26, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 21, 2023

Always helpful- proactive- communicative The service center and sales center are exceptional. We are 100% Frank Boucher Kia of Racine fans/customers. More

by krism_of3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Jan 22, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

January 20, 2023

Super service and great communication from the service rep Dan, it was a very quick turnaround More

by LAWRENCE.LAPETINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 22, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Lawrence, and it's great to hear about your excellent experience here at Frank Boucher Kia of Racine.

January 19, 2023

As always our experience with Boucher Kia has been top notch! We purchased our 3rd Kia from Lee McGee this week and he is amazing! Lee along with Chris Miller in service make for an unstoppable team. They More

by GONZALEZAM02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller
Jan 20, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Kia of Racine. Lee, Chris, and our team appreciate your business and hope to see you again soon!

January 17, 2023

They are always there for me when I need them! And they can usually get me in fairly quickly! So thank you! More

by KRIDDYKRUDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annika Abbott
Jan 18, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2023

Annica Abbot was Outstanding. From the warm greeting, updating through out the services, to the paperwork explaining, and even walking me out to the car. Very friendly, outgoing a More

by JOHNSICILIA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica Abbott Service Advisor
Jan 14, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

John, Thanks for sharing about your experience with Frank Boucher Kia of Racine. Annica and our team appreciate your business and hope to see you again soon!

January 10, 2023

Great buying experience. Bryan was a pleasure to work with. Very helpful throughout the process. More

by CODE3CLUB32
Recommend Dealer
Yes
Employees Worked With
Bryan Barnes
Jan 11, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your review and kind words for Bryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

January 05, 2023

Everyone is great, the service is quick and good! The staff in general is top notch. More

by Robert.bremer12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Jan 05, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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