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Frank Boucher Kia Volkswagen of Racine - Service Center

Racine, WI

4.5
463 Reviews
Call Service Center (262) 254-3014

463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center

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July 25, 2023

Reasonably priced, on time, and excellent installation of 2023 Telluride dealer options. Thank you Annica. More

by STEVECUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica
Report | Print
Jul 26, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your kind review, Steve! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine!

July 21, 2023

I was very pleased with the quick repair of my vehicle. So happy the service was that fast. More

by MARYMUST
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Report | Print
Jul 24, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your kind words, Mary, and for taking the time to leave us this wonderful feedback!

July 14, 2023

Jamal was great in greeting me and informing me of the services I needed to take of my car he was outstanding I'm so pleased with his help thank you so much More

by Carolynbonds29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Dustin Jacoby
Report | Print
Jul 15, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jamal delivered such a great experience!

July 06, 2023

I like that they service my truck and included a much needed software and decal was included in the service at no charge to me. I had read about the software being offered to Kia customers. So glad this More

by vduncan7isheaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Report | Print
Jul 07, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come!

June 30, 2023

The dealership is always clean and comfortable. . Stocked with goodies for you to enjoy while you wait. More

by JWILCOX713
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Annika Abbott five stars, Chris Miller, Dustin Jacoby
Report | Print
Jun 30, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Kia of Racine, we look forward to having you as a valued customer for many years to come!

June 30, 2023

I felt like royalty walking in this time around. This was our 5th car we have bought/leased from this dealership. Last lease experience wasn’t great, but once I expressed my concerns they made this More

by Kk
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Perez
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Jul 02, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing about your experience with Frank Boucher Kia of Racine. We appreciate your business and hope to see you again soon!

June 29, 2023

Friendly & knowledgeable service advisor, fast work, clean waiting room. Good price & coupons too. Will return More

by sziv56
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Report | Print
Jun 30, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

June 28, 2023

Very helpful! Was done on time she gave me . Lady that helped me in service department was very kind and very knowledgeable about her job . Answered all my questio More

by Gdrasen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department Can't remember her name
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Jun 29, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

June 24, 2023

they did good work for myself. straight out problem s. Another dealership couldn't fix for my truck. good customer service there. More

by INKMANJEFF1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Bishop, Chad Mulholland
Report | Print
Jun 26, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come!

June 14, 2023

Was very satisfied with the service I received. Friendly,fast and efficient service. Looking forward to having their service again. More

by KENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Dustin Jacoby
Report | Print
Jun 15, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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