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Frank Boucher Kia Volkswagen of Racine
Racine, WI
999 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 999 reviews
May 02, 2014
Great experience! I took my first loan out on a car and the team that helped me was amazing and very helpful!! They were super friendly and did everything they could to I took my first loan out on a car and the team that helped me was amazing and very helpful!! They were super friendly and did everything they could to get me this car as it was a little more difficult for me since it was my first car loan. I purchased a used Mazda3 and would not want any other car! I love it! More
by KatlynKremzar
Employees Worked With
Jeff Leisses, Fran D'Amato
March 15, 2014
I went to Boucher to buy my first car, the first one that would actually be mine on paper. I had gone to other dealerships and I got weird looks from the salesmen, most likely due to my young age, and my wan would actually be mine on paper. I had gone to other dealerships and I got weird looks from the salesmen, most likely due to my young age, and my wanting to buy new vs. used. And at Boucher they were friendly and respectful. They did ask why I wanted new vs. used and once I gave my answer, understood and showed me the car I planned on purchasing. Overall I had a great experience there. More
by Banana2312
Employees Worked With
Dogan Gregory
January 16, 2014
Bought a Jeep from them, 2 days later the jeep shook in a violent rage and drove me into a ditch. I told the dealership, they said the wheels just needed to be rotated. I have never heard of a vehicle reacti violent rage and drove me into a ditch. I told the dealership, they said the wheels just needed to be rotated. I have never heard of a vehicle reacting that way just because the tires needed to be rotated, it was def the death wobble. So the dealership let me "return" the jeep with a 2000 dollar cash loss. I then bought another vehicle and 2 days later it is now sitting broke down in an Arby's parking lot and I'll have to tow it because it doesn't start. I will never buy from them again. They sell unsafe vehicles with amature mechianics "fixing" the vehicles. Very angry at them, but also at myself for handing over so much money to a shady dealership. More
by clmccor
Employees Worked With
scott and keith
December 13, 2013
Everyone I had any interaction with, were all very helpful and courteous. Any questions I would have, they said don't hesitate to call. I would recommend the dealership to anyone. It was a good experi helpful and courteous. Any questions I would have, they said don't hesitate to call. I would recommend the dealership to anyone. It was a good experience. More
by ttyylleerr
Employees Worked With
Ryan Echtenacher
December 08, 2013
Excellent dealership to do business with. They went out of there way to deliver my car the same day and get me the financing I wanted. Thank you very much for the delightful experience. I would recommend t of there way to deliver my car the same day and get me the financing I wanted. Thank you very much for the delightful experience. I would recommend this dealership to anyone. Give them a try you will be very surprised! More
by rwschafer
Employees Worked With
Lee McGee
October 29, 2013
The best dealer experience I ever had buying a car. There was really no haggling or much back and forth on the price of the car. They even looked at another dealers website to see a car with similar equipmen was really no haggling or much back and forth on the price of the car. They even looked at another dealers website to see a car with similar equipment and we found out it was a demo with 5500 miles on it. They saved me a trip to the other dealer and I saw this information on the computer. Lee McGee was my sales person and he had a soft and easy approach. Great sales and financing experience. I would recommend the dealer to everyone I know. More
by kialover2013
Employees Worked With
Lee McGee, Fran
October 15, 2013
Boucher Kia of Racine is truly one of the nicest dealerships there is. There staff is very pleasent and helpful. The salesmen I delt with was Scott Westbrook. Out of all the dealerships I've gone to dealerships there is. There staff is very pleasent and helpful. The salesmen I delt with was Scott Westbrook. Out of all the dealerships I've gone to and out of all the salesmen I have delt with, he by far was the most helpful, respectful, and patient. He took time to listen to what I wanted and made sure I got a great vehicle at a really great price. If you are planning on purchasing a vehicle I HIGHLY recommend Boucher Kia of Racine. Ask for Scott Westbrook you won't be disappointed! More
by Mandamichelle06
Employees Worked With
Scott Westbrook
August 30, 2013
Out looking at cars with the right equipment and our price range, Test drove cars from a Chrysler 300 to a Ford Fusion and then we looked at the Kia Optima EX – drove it and LOVED it and the price was r price range, Test drove cars from a Chrysler 300 to a Ford Fusion and then we looked at the Kia Optima EX – drove it and LOVED it and the price was right and we ended up buying it the following day from Tom Nelson. ---- Everyone at Boucher Kia was very accommodating ** this is our second NEW car purchase from the “Boucher” group Thanks Steve and Patricia Koch More
by ratman61
Employees Worked With
Tom Nelson
June 12, 2013
I visited 7 different dealers from Libertyville to Milwaukee. My first stop should of been in Racine at Boucher Kia. They made my new car buying experience hassle free and much quicker than the other Milwaukee. My first stop should of been in Racine at Boucher Kia. They made my new car buying experience hassle free and much quicker than the other dealers. I encountered a minor hiccup. The general manager Keith acted swiftly on it and made everything perfect!I will definately buy a vehicle from this dealer again! More
by Claudio R
Employees Worked With
keith
