Frank Boucher Kia Volkswagen of Racine

Pleased Customers We had excellent communications and service from Suzanne Elliott in online operations and Scott Westbrook in sales. We actually drove part way and too We had excellent communications and service from Suzanne Elliott in online operations and Scott Westbrook in sales. We actually drove part way and took the train part way to pick up the vehicle, since we lived nearly 600 miles away. It was very convenient because the train depot was across the street from the dealership. However, had we chosen to fly, they offered to pick us up at the airport. Those services along with their price and ability to find the type of vehicle we wanted all contributed to our feelings about their excellent service. Even with the expense of traveling to the dealership, it was worth the trip. More

Leasee Beware!!!! Dealership needs to do a better job of communicating the transition from Lease Inspection to Lease Turn-in. A good salesperson could've saved us $120 Dealership needs to do a better job of communicating the transition from Lease Inspection to Lease Turn-in. A good salesperson could've saved us $1200 in penalties if he/she would've worked with us at the end of the lease. Never leasing or buying from VW again. More

Wonderful salesman Tom Nelson was very informative and Brad was very helpful in getting us the payment we wanted. Thank you all at Frank Boucher Kia of Racine Tom Nelson was very informative and Brad was very helpful in getting us the payment we wanted. Thank you all at Frank Boucher Kia of Racine More

My first new car I went to the dealership thinking I'm going to get a car but it turned more into just a car after I test drove Volkswagen Jetta tdi I thought to mysel I went to the dealership thinking I'm going to get a car but it turned more into just a car after I test drove Volkswagen Jetta tdi I thought to myself that this is the car I want. I filled out my application to get approved and unfortunately I wasn't approved not because I had bad credit but I actually had amazing credit but no experience in a car loan so I was not able to get it. A couple days later my friend who had taken me there in the first place called me and told me that I might have a shot at getting it he explained to me what he had in mind. He parched me to the manager at the dealership and she ran my application again and called me two hours later saying I got approved. I was really excited when I got there the next day and I met with dawn and another sales associate and they were very kind and answered all my questions that I had and it was a lot, but I couldn't be happier with my car I'm so happy that I got the car I wanted and I'll be back for sure More

Great experience! I went into the dealership to see if I could get out of my current lease with another dealer. I had dealt with Nick Schouten 2 years ago when I leased I went into the dealership to see if I could get out of my current lease with another dealer. I had dealt with Nick Schouten 2 years ago when I leased a Volkswagen Jetta for my son, I was very impressed with his knowledge! He made it very simple to get out of the lease and into a Jetta. I couldn't believe that I was able to drive away in my new car! Everyone was so professional and nice! Even doing the paperwork was painless! I know when it is time for a new car I will be going back to Boucher and Nick! My Jetta is one of the nicest cars that I have driven! More

Recommended by a co-worker We went to "just take a look a the Kia products, with every intention of heading to Milwaukee to look at Honda's as well. A co-worker had told me of We went to "just take a look a the Kia products, with every intention of heading to Milwaukee to look at Honda's as well. A co-worker had told me of a sales person and the great experience he had Boucher. Since I would never go to dealership in my city (cannot stand them) we headed to Boucher, and never made it to Honda. The sales person we wanted to see was extremely busy, he apologized and recommended one of his co-workers. I've never had so much fun spending thousands of dollars! Thanks to The "Scotts"!! More

Excellent experience I totaled my 2011 GTI and was in a mad rush to find a replacement. I wanted what I was familiar with so looked for a 2015 GTI. Frank Boucher VW in R I totaled my 2011 GTI and was in a mad rush to find a replacement. I wanted what I was familiar with so looked for a 2015 GTI. Frank Boucher VW in Racine had a model fitting my needs and the price was spot on to what I should and would pay. They picked me up from the rental car agency and let me test drive the car before purchasing. Jeff Leisses was a pleasure to work with (nicest sales person I've met at a dealership after decades of visiting countless dealerships during 5 new vehicle purchases.) More

Great dealership! Great sales team. I went to several other dealers and Boucher gave me the best trade-in price and worked within my budget to get me in the 2011 Jetta Great sales team. I went to several other dealers and Boucher gave me the best trade-in price and worked within my budget to get me in the 2011 Jetta I wanted. I didn't think I could afford an SE with upgrades to premium stereo, sunroof and heated seats but got the exact car I wanted down to the interior and exterior colors. I highly recommend stopping at their dealership first! More

Great job guys !! We purchased a new 2000 Jetta tdi after 15 years and 257000 miles it was time to look for a new car. I just stopped in one day told them what we were We purchased a new 2000 Jetta tdi after 15 years and 257000 miles it was time to look for a new car. I just stopped in one day told them what we were looking for, we stopped in on Sat.the car was sitting there just waiting for a test drive. Jeff was extremely friendly and professional, he answered all our questions and was very patient with us. This was the best car buying experience we have ever had. The VW team was exceptional. Thank you again. Mark and Jasna More

Great experience! They were very friendly and diligent while helping me find a good fit. I'm very happy with my purchase and everyone at Frank Boucher. They were very friendly and diligent while helping me find a good fit. I'm very happy with my purchase and everyone at Frank Boucher. More