Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frank Boucher Kia Volkswagen of Racine
Racine, WI
986 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 986 reviews
Verified Customer
November 13, 2023
They helped me get what I wanted and weren't pushy It was a great experience a great experience More
by WILL.VANHOORN
November 10, 2023
This was my first big car purchase. Mitch and Chad were super great to work with. The listened to my needs and helped me find the perfect car. It’s been about a month and I love my car Mitch and Chad were super great to work with. The listened to my needs and helped me find the perfect car. It’s been about a month and I love my car more and more each day! More
by Rachael C
Employees Worked With
Chad, Mitchell Mink
November 07, 2023
Jamal Jackson was great! He was professional and proactive with my vehicle issues and ensure everything was completed and kept me up to date the entire time. He was professional and proactive with my vehicle issues and ensure everything was completed and kept me up to date the entire time. More
by CHRISTONYAGREEN
Employees Worked With
Jamal Jackson
November 04, 2023
Our salesman Deshaun was very and knowledgeable about the vehicle. He did everything he could to find the vehicle we wanted vehicle. He did everything he could to find the vehicle we wanted More
by JBAWORKCOMP
November 03, 2023
Needed work done, engine replaced and then I had multiple issues arise in which was stated not their fault however when it was in my possession I did not have those issues. I couldn't prove it so it became h issues arise in which was stated not their fault however when it was in my possession I did not have those issues. I couldn't prove it so it became he said she said. I've been without a car, no loaner for weeks. I had to go out there 3x in one day in which was a huge inconvenience. Now there's a delay in a part needed I. Which is causing additional setbacks and inconvenience. Nothing was offered to accommodate the poor service I was receiving besides free labor on my o2 sensor however that was after many many issues and visits. To me that was an omission of guilt. I want to know what you can do to make this right. Free or complete detail service, tires, a gift card, a TV in which they have in the lobby, gas card or something... I just don't know how you can bring a car in for 1 issue in which was no fault of my own and it evolve into this huge nightmare. The worst experience ever. It's been exhausting! More
by CMS
Employees Worked With
Prefer not to mention names
