Frank Boucher Kia Volkswagen of Racine

We LOVE Volkswagens The recent purchase of our Passat was extremely quick and as always, a great experience!! Thanks to Jeff and Chad for all your personalized care!! Ou The recent purchase of our Passat was extremely quick and as always, a great experience!! Thanks to Jeff and Chad for all your personalized care!! Our new Passat is really cool and we look forward to many miles of driving enjoyment!! More

Great service This was my first experience with Boucher and I was a bit hesitant. I inquired via email about 2 vehicles I had seen online and was surprised to recei This was my first experience with Boucher and I was a bit hesitant. I inquired via email about 2 vehicles I had seen online and was surprised to receive a response back considering it was a Sunday. Suzanne was very helpful with my questions and scheduled time for me to test drive the vehicles. When I arrived at the dealership I was helped by Sarah; she made the experience extremely comfortable from start to finish. I appreciated the help she had given me with transferring my belongings and such to the new vehicle, and can't see most people doing that. Everyone at the dealership was very friendly and helpful. Very happy with my first experience with them. More

Darrell is the best salesman we have ever dealt with! After looking online we set off for the dealer and met Darrell who listened to what we needed and showed us to the right models (Golf and Jetta) we co After looking online we set off for the dealer and met Darrell who listened to what we needed and showed us to the right models (Golf and Jetta) we considered. He answered all our questions quite thoroughly and never tried to sell us something we didn't want or need. Financing wasn't a problem and Darrell is truly the best car salesman, I would not hesitate telling my friends about the new car and refer them to Darrell. So happy with the new Jetta SE. More

Rollercoaster of a purchase 5/12/17 I saw a new 2016 Kia Sorento online and emailed the dealership.  I was told the price provided online would be the highest I would pay.  I se 5/12/17 I saw a new 2016 Kia Sorento online and emailed the dealership.  I was told the price provided online would be the highest I would pay.  I set up a time to come in and check out two Sorento's, a new one and used one.  Upon arrival at the dealership I was met by Suzanne who then turned me over to salesman Lee McGee.  Lee was extremely pleasant to work with and went out of his way to make sure I understood the differences between the 2 vehicles.  I ended up buying the new 2016 Sorento for the price I was given.  I traded in a vehicle and was given a good KBB price.  I went through financing with the dealership, I have good credit and they initially provided me a rate of 2.9, however with a purchase of additional warranty I was dropped to a 1.9 interest rate through Kia. Financing process was done politely.  I was provided additional car care options and was not pushed for unwanted extras.  I was told I would have my first oil change for free.  This is the second new vehicle I purchased from the Boucher group of Racine. (first was 2012 chevy traverse, 63000 miles and no major problems). Overall I would give this experience on a scale of 1-5 a high 4.  I would give it a 5 but a part of me thinks the dealership got the better part of the deal.  I wouldn't mind as long as Lee gets a decent portion of it in commission :) he did an excellent job! 5/17/17 Well so much for a high review, I get a call from them saying they provided a rebate I did not qualify for 500 dollars.  First offer is for me to return and they would give me 250 more for my trade.  Then 350 more.  I tell them give me my car back and I'll return the new vehicle.  There reply we cant do that you signed a legal document! Really!  Now I have to drive an hour to redo paperwork!   Saga continues... After a couple emails I get a phone call from Boucher Rep Keri H. Keri says she looked into the matter and found a different lender. Says they will send paperwork to my house for signatures. Says monthly payment will go down. Thank you Keri! Contract arrived, It appears I was given extra money on my trade in and a discount on a service contract. I can again recommend Boucher KIA. More

I love my VW and my Dealership I have bought my last 5 vehicles from Boucher and have been pleased with the way they have answered my questions and spent the time with me that I nee I have bought my last 5 vehicles from Boucher and have been pleased with the way they have answered my questions and spent the time with me that I needed to pick the best car for me. Everyone at Boucher Imports is friendly and helpful. I feel very welcome when I am there. More

New Car Purchase I love my new Volks Wagon Jetta and hope to keep it for some time. The sales team and financial tem were great to deal with. Look forward to dealing I love my new Volks Wagon Jetta and hope to keep it for some time. The sales team and financial tem were great to deal with. Look forward to dealing with this dealership for years to come. John Ault More

Great service I recently purchased a 2015 kia optima from here my sales consultant Sarah Turner was more than helpful with walking me through the buying process and I recently purchased a 2015 kia optima from here my sales consultant Sarah Turner was more than helpful with walking me through the buying process and making sure I was happy with my new car. I would definitely recommend them and Sarah Turner for any one looking to get into a new vechile. More

Another great experience at Boucher VW I purchased a TDI wagon back in 2010 from Boucher, which I had driven until the buyback. I was not thrilled with the buyback overall but Scott worked I purchased a TDI wagon back in 2010 from Boucher, which I had driven until the buyback. I was not thrilled with the buyback overall but Scott worked with me to help me find a vehicle that would work for my needs. I narrowed my choices down to a All Track SEL, after test driving a lot of cars. Scott worked with me over the past 6 months as i stumbled through the buyback process answering my million off the wall questions. If he didn't have an answer he got back to me in a short time. Scott was able to acquire one of three vehicles that matched my preference in the Midwest, all while making me a great deal on it. I give them an A+ and would recommend them to anyone looking for a new or used vehicle. More

Best Car Buying Experience Being faced with the TDI buy back, I contacted several VW dealerships to find a replacement car. My timing changed during the process and Liza (Bouch Being faced with the TDI buy back, I contacted several VW dealerships to find a replacement car. My timing changed during the process and Liza (Boucher VW) was the only person to check in with me over the several month process. I gave my preferences and the team at Boucher VW searched and found the car that met all my wishes within one day. They even sent me a competitive price before I made the appointment. The test drive, agreement and final paper work was my fastest and smoothest car buying experience ever; and I have been buying cars for more than 35 years. More

Something very Shady appears to be going on there!! Returned vehicle for buyback with required paperwork. No check many excuses then finally check and went to bank and they stopped payment for no good Returned vehicle for buyback with required paperwork. No check many excuses then finally check and went to bank and they stopped payment for no good reason! Be careful More