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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
999 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 999 reviews

November 27, 2019

They are friendly on a personal basis and the do a great job They do a great job keeping me posted when I need work done the price is right and that are always friendly to me I have been a 20 year customer. More

by GEMINI5455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller
November 27, 2019

On Time and Friendly I've been using this dealership exclusively for the last two years since I purchased my 2003 Kia from them. I'have been pleasantly surprised at the fa More

by NEDFANSONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Westbrook
November 27, 2019

Worth the drive We just bought our second certified preowned optima from Boucher. Drove 300 miles each way to do so. We made the mistake of shopping other places befo More

by ISEMINGERFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Moore
October 31, 2019

Great team! Enjoyable experience. Knowledgeable and friendly team. I recommend working with them for your next VW! They made the process very easy and straightfor More

by BTLBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell
October 31, 2019

Friendly, helpful service. We have been dealing with KIA over ten years now. Service has always been great. From Michigan to Boucher here in Racine. But, honestly, Nicholas Scho More

by Larry Bergey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten, Joe Marino
October 25, 2019

Professional, patient, and no pressure sales process. The sales person who assisted me was helpful and was willing to stay after hours if needed. She showed me a number of used autos within my price range More

by DAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
October 15, 2019

Great experience We visited this dealership after we visited several other in IL specifically one in Gurnee. We were so pleasantly surprised with people here in Racine More

by RSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mahon
October 04, 2019

This is our first new car buying experience and Nick made it super easy and explained everything,very knowledgeable about the Volkswagen brand which was very cool. I will do business with him again. More

by ScooterBoi420
Recommend Dealer
Yes
Employees Worked With
Nick Schouten
September 21, 2019

Certified Preowned warranty is meaningless to them I bought a 2016 "Certified Preowned" Volkwagen Jetta on Friday 9/13 (hmm Friday the 13th...). Whilst on the drive home on the interstate, I realized t More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Moore, Dawn Stallman
January 18, 2019

Horrid lying dealership. Avoid lying synical management Lee was great. But Very questionable management practices. Lied to by Suzanne about trade paperwork. Manager Matt berated me After their fault wa More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee awesome. Matt /Susan avoid like the flu
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