Frank Boucher Kia Volkswagen of Racine

Great Service Excellent customer service. Buying my new car was so easy and not stressful. Wasn’t pressured to buy anything extra. Love my new Golf R! Excellent customer service. Buying my new car was so easy and not stressful. Wasn’t pressured to buy anything extra. Love my new Golf R! More

Felipe Ayala I felt that Felipe did an excellent job on introducing me to the Kia. He was great at following up on things that were important to me. He also follow I felt that Felipe did an excellent job on introducing me to the Kia. He was great at following up on things that were important to me. He also followed thru till the time I took possession of the car.A job well done. Nancy Gorenc More

New vehicle happiness I am very happy with the sales service provided at Boucher VW. I went back three times in one week test driving three different models of VW. Darrel I am very happy with the sales service provided at Boucher VW. I went back three times in one week test driving three different models of VW. Darrell was always helpful and took the time to explain the features in the different vehicles. There was no sales pressure, just effective follow-up on each of the visits. Third visit was the charm and I found a vehicle I am very happily driving today. More

Great experience helpfull sales agents and managers. Everything was so smooth and easy. The sales agent showed us the car, let me test drive it,explained about the suv and gave us options,showed us the Everything was so smooth and easy. The sales agent showed us the car, let me test drive it,explained about the suv and gave us options,showed us the other suv with more options!,,,,,full thank of gas, freshly washed car, coffee and snacks for customers,,,,, More

Satisfaction Everyone is friendly and helpful. My sales person did an excellent job and showed patience when i test drove multiple Suv's. If you're looking for a Everyone is friendly and helpful. My sales person did an excellent job and showed patience when i test drove multiple Suv's. If you're looking for a good dealership check them out! More

Willing to help all they can The service was excellent Ryan the sales person was courteous and friendly as all staff were buying a used car was easy and fun they do a great job at The service was excellent Ryan the sales person was courteous and friendly as all staff were buying a used car was easy and fun they do a great job at Kia Racine More

Love the people You guys were all super friendly and I would come back again!! You really worked with me to find the best deal for my trade. The manager Suzanne follo You guys were all super friendly and I would come back again!! You really worked with me to find the best deal for my trade. The manager Suzanne followed up with me to make sure I am still in the line of purchasing a upgrade from what I had, you guys were awesome thank you! ?? More

Helpful Without Hovering They were very helpful and answered all of my questions. Some dealerships are very aggressive with how often they call or email, but I didn't feel smo They were very helpful and answered all of my questions. Some dealerships are very aggressive with how often they call or email, but I didn't feel smothered in salesmanship. John was very pleasant to work with. More

2014 Kia Forte breaking system dangerous! We have owned many small cars and never had this issue. Snow is the worst for breaking! The breaks lock up and you slide. The computer system with the We have owned many small cars and never had this issue. Snow is the worst for breaking! The breaks lock up and you slide. The computer system with the abs is configured wrong. You can feel it and as his wife I hate driving it. Something feels off. Never had this issue as, I said with any other car. We have complained about this issue since the day it was purchased. The “mechanic” tells us no problem. My husband is a professional driver and know more on how to handle a vehicle better then most. This is NOT normal! Does someone need to be injured or killed before they listen or do anything? Thinking so, almost out of warranty and thinking that’s the hope. Then they would hit us with the cost to repair the issue. Anyone else having issues with Kia breaking system? They need to hear it and loudly please. The stopper is not my issue for the breaking system how about you? More

Great Experience Nick S. was great to work with. I came in just to look around, and he was very patient (which I expect, but is rare in sales people). I had a featur Nick S. was great to work with. I came in just to look around, and he was very patient (which I expect, but is rare in sales people). I had a feature list I was looking for in a particular vehicle. Nick paid attention to what I wanted, and let me know about another option that had my same features but was a lot more car for the same money. More