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Frank Boucher Kia Volkswagen of Racine
Racine, WI
990 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 990 reviews
December 30, 2019
Service appointment I worked with Chris for a tire rotation and another small issue I was having. The appointment was quick, and he filled me in on everything to keep in I worked with Chris for a tire rotation and another small issue I was having. The appointment was quick, and he filled me in on everything to keep in mind moving forward. He even followed up with me a few days afterwards to see how the car was performing. Would recommend. More
by JMPEROTTO
Verified CustomerEmployees Worked With
Chris
December 26, 2019
Got me a Stinger! Nothing but good things to say about Frank Boucher Kia and Scott Westbrook. Went out of there way finding me a Stinger and then gave me the best pric Nothing but good things to say about Frank Boucher Kia and Scott Westbrook. Went out of there way finding me a Stinger and then gave me the best price. No other dealers could get to the same price. It's also great working with a Sales Person that knows more about the car you want than you do! More
by UWMad
Employees Worked With
Scott Westbrook
December 24, 2019
A Great Experience We trades 2 older KIAs for a 2020. I've never done that before. It was a great experience! Thank you for your help and friendliness. We trades 2 older KIAs for a 2020. I've never done that before. It was a great experience! Thank you for your help and friendliness. More
by DRDONROBINS
Employees Worked With
December 18, 2019
Great service Prompt in keeping appointment and Got the work done in less time that i antici6pated. Good refreshments, nice waiting,area and internet and clean rest Prompt in keeping appointment and Got the work done in less time that i antici6pated. Good refreshments, nice waiting,area and internet and clean restroom. More
by SVENMAN50
Employees Worked With
Anica
December 17, 2019
Quick process to buying a vehicle I was in a bit of a tight spot and needed to get a vehicle and we were able to get everything done in a little over an hour. Great staff. I was in a bit of a tight spot and needed to get a vehicle and we were able to get everything done in a little over an hour. Great staff. More
by EDWARDMCK957
Employees Worked With
Bri Walek
December 16, 2019
Fast and welcoming Bri was very honest and friendly. She worked hard to get me in and out in a hurrry.. only took an hour and a half for me to be processed and In my new Bri was very honest and friendly. She worked hard to get me in and out in a hurrry.. only took an hour and a half for me to be processed and In my new car More
by jjharrisjr08
Employees Worked With
Bri Walek
December 16, 2019
Excellent Service We had our Saturn serviced and we were in and out within a timely manner. The work was efficient. The cost was very reasonable too. We like that all o We had our Saturn serviced and we were in and out within a timely manner. The work was efficient. The cost was very reasonable too. We like that all of our vehicles can be serviced in one spot. The service department is always so professional that it makes going there a lot easier. More
by LYNNHLOGC
Employees Worked With
Chris Miller
December 13, 2019
Great customer service and support The experience was overall a wonderful one. The process was very expedient as I was on a time constraint and the sales team did a very good job of han The experience was overall a wonderful one. The process was very expedient as I was on a time constraint and the sales team did a very good job of handling that. More
by EDWARDMCK957
Employees Worked With
Bri Walek
December 12, 2019
Timely and friendly Always a friendly service department, thorough, and on time with completing service. Online scheduling doesn't always work if you don't schedule a sp Always a friendly service department, thorough, and on time with completing service. Online scheduling doesn't always work if you don't schedule a specific time. More
by DBORNSTEINCPA
Employees Worked With
Ashley Mahon
December 11, 2019
Excellent I bought my first Soul with Scott and now I bought another. Great guy! Can't say enough good things about him. Nothing else to say. Thank you! I bought my first Soul with Scott and now I bought another. Great guy! Can't say enough good things about him. Nothing else to say. Thank you! More
by DCRAMER54
Employees Worked With
Scott Westbrook
