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Frank Boucher Kia Volkswagen of Racine
Racine, WI
990 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 990 reviews
January 19, 2020
It was snowing on the day we were looking at a vehicle. Bri, our sales representative ensured that we were warm and had coffee. The vehicles that we were looking at, she gave comparisons for each & let us Bri, our sales representative ensured that we were warm and had coffee. The vehicles that we were looking at, she gave comparisons for each & let us decide which one to drive. No pressure & she walked us thru each step. More
by russell.tijerina
Employees Worked With
Bri Walek
January 18, 2020
very patient and honest Mitch was always there to answer my questions and help me every time i would call. he is one of a kind. very honest and fair. Mitch was always there to answer my questions and help me every time i would call. he is one of a kind. very honest and fair. More
by DROUGHS
Verified CustomerEmployees Worked With
Mitchell Mink
January 18, 2020
Very professional and made sure my needs were met while my truck was being worked on. Upon arrival to pick up my truck they had everything ready for me to come in pay and get to work. my truck was being worked on. Upon arrival to pick up my truck they had everything ready for me to come in pay and get to work. More
by TABC25
Employees Worked With
Annika
January 16, 2020
Kia is an awesome dealership. Everyone is really friendly and have pretty good customer service. I would definitely recommend kia to my friends and family. friendly and have pretty good customer service. I would definitely recommend kia to my friends and family. More
by CARLYG1208
Employees Worked With
Chris Miller
January 16, 2020
Sportage Working with Bri and Clay was great. This is our 3rd KIA, this time we down size from a Sorento to a Sportage. The only thing they need to do is impro Working with Bri and Clay was great. This is our 3rd KIA, this time we down size from a Sorento to a Sportage. The only thing they need to do is improve on the final paper work with the finance....slow More
by LORI
Employees Worked With
Clay, Bri Walek
January 16, 2020
Rachel was very engaged and helpful to me when I was deciding between new or used options. She was always available via text or phone call. deciding between new or used options. She was always available via text or phone call. More
by amyjohann87
Employees Worked With
Alex and Cody in financing, Rachel Smith
January 13, 2020
Prompt and flexible; willing to provide extra service When we found out that the work will take longer than expected, they were able to provide me with a loaner car quickly without any hassle. When we found out that the work will take longer than expected, they were able to provide me with a loaner car quickly without any hassle. More
by MMATONDA
Employees Worked With
Daniel S
January 13, 2020
Purchase of new Serento We returned to deal with Scott because we found him reliable in the past. We were able to complete the deal and drive away with our new vehicle. Sco We returned to deal with Scott because we found him reliable in the past. We were able to complete the deal and drive away with our new vehicle. Scott adjusted his schedule to accommodate us. We also brought my mom back the next day and she worked with Scott to find a suitable used car. I would not have brought my mom in if I didn't feel she would be treated fairly. More
by JJDANEK
Employees Worked With
Scott Westbrook
January 12, 2020
Very Helpful Scott was so easy to work with. We were able to accomplish the deal the same day. Boucher Kia and Scott will be our dealership to refer our family a Scott was so easy to work with. We were able to accomplish the deal the same day. Boucher Kia and Scott will be our dealership to refer our family and friends to when looking for a vehicle. More
by LSCHULD
Employees Worked With
Scott Westbrook
