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Frank Boucher Kia Volkswagen of Racine
Racine, WI
989 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 989 reviews
February 19, 2020
Fantastic experience due to a great team. My sales lady was patient and she worked with me for a couple of months before I actually got my new car. Kody in financing was informative and helped me immensely was patient and she worked with me for a couple of months before I actually got my new car. Kody in financing was informative and helped me immensely in adding more warranties and explaining it all to me. The times I talked or texted with the managers was very good also. More
by CHICAGOCONNIE
Verified CustomerEmployees Worked With
Kody , Bri Walek
February 18, 2020
Recall Repair The folks at the service desk did a great job handling my repair. Annica and Hannah were friendly and took my car for service right away. The folks at the service desk did a great job handling my repair. Annica and Hannah were friendly and took my car for service right away. More
by CFRANCO1621
Employees Worked With
Dan Szupica, Annica Abbott, Hannah Wittke
February 17, 2020
Annual Service Hannah was able to get my car in in a timely manner to get my required service on my new car. She went over everything that was going to be done, incl Hannah was able to get my car in in a timely manner to get my required service on my new car. She went over everything that was going to be done, including a couple of recalls I didn't know about. She knowledgeable and really is a pleasure to do business with. More
by BUSYBEE
Employees Worked With
Hannah Wittke
February 15, 2020
Annica was absolutely amazing. We had two horrible experiences at other Kia dealerships. Annica listened to our issues, and felt they could help. Problem fixed! experiences at other Kia dealerships. Annica listened to our issues, and felt they could help. Problem fixed! More
by NANCHOLZ
Employees Worked With
Annica Abbott, Hannah Wittke
February 13, 2020
Friendly and professional They always treat me well and make sure my car is serviced properly and at competitive prices. They keep me informed of the status of the service and They always treat me well and make sure my car is serviced properly and at competitive prices. They keep me informed of the status of the service and provide good time estimates. More
by JOE.SURA
February 11, 2020
Happy Costumer The service was perfect, the time was fast, they even washed my van, The Service advisor who took care of me when was very professional. What else can The service was perfect, the time was fast, they even washed my van, The Service advisor who took care of me when was very professional. What else can I ask for. More
by JUANRBARQUET
Employees Worked With
February 10, 2020
Always very clean. Everyone is very friendly. A variety of beverages and snacks. Service is always completed in a timely manner and wifi works well. of beverages and snacks. Service is always completed in a timely manner and wifi works well. More
by DBREITZMAN8
Employees Worked With
Annica Abbott, Hannah Wittke
February 08, 2020
Great car buying experience Had a great experience buying my new Sportage. Bri was organized, efficient and really good to work with! I will buy my next car at Boucher Imports. Had a great experience buying my new Sportage. Bri was organized, efficient and really good to work with! I will buy my next car at Boucher Imports. More
by MLN0
Employees Worked With
Bri Walek
February 07, 2020
I had a great experience from scheduling to pickup. Annica kept me up to date on the state of my car and was able to verify that I was still under factory warranty Annica kept me up to date on the state of my car and was able to verify that I was still under factory warranty More
by VANSWOLA
Employees Worked With
Annica Abbott
