Back

Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
Contact Dealership

9601 Washington Ave #100

Racine, WI

53406

Directions

By Type

Showing 970 reviews

February 01, 2020

It was a great experience from start to finish. The service department was phenomenal. They care about you first then the car second. Very fun people working there. More

by DANSZUPICA
Recommend Dealer
Yes
Employees Worked With
Dan Szupica
Feb 04, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for visiting! We hope to see you again soon!

January 31, 2020

Spectacular and efficient service. I was very pleased with how I was treated and they have An excellent waiting area to keep me comfortable during my stay. More

by DCERRONI
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Feb 03, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad you felt comfortable while waiting for your service to be completed. Thanks for sharing!

January 27, 2020

AWESOME I would highly recommend these folks. Great service since day one with sales and service. Always go above and beyond!!! We will be purchasing another More

by BL6869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mokry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Todd Bishop, Dan Szupica, Annica Abbott, Hannah Wittke
Jan 28, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

It makes us happy to know that providing our customers with the best customer service and buying experience we can offer is paying off! We look forward to seeing you again in the future!

January 26, 2020

This was my second purchase with Scott and he never disappoints! I highly recommended him to anyone looking for a used or new vehicle. Great guy to work with very knowledgeable of the business and he More

by Ivann
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Jan 28, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad Scott was able to assist you with your car purchase, Ivann! Let us know if there is anything else we can help you with!

January 24, 2020

The staff are great! The service is quality! And they answer all my questions. I come here from Milwaukee bc how they treat me here! More

by CRYSTAL MCLEAN
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Jan 24, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Crystal- thank you for sharing this great review!

January 23, 2020

Bought a new car The dealer Scott Westbrook was extremely helpful and available to answer my many questions. He took the extra time to show me all the car features out More

by DARJMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Jan 24, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing this thoughtful review! We are so glad we are able to make you feel welcome and comfortable during your visits to our dealership! It's our pleasure and we look forward to seeing you again in the future!

January 22, 2020

Annica is awesome! Annica was patient, kind, understanding with me waiting for a new transmission. If your salespeople are like Annica, next time I'll buy one there. More

by Pastor Ben
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Jan 22, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for taking the time to leave this review! We hope to see you back at our dealership in the future!

January 22, 2020

Car Prep Not goog! Not sure I liked how the car was prepped before I drove away took couple days for carpet and mats to dry out, interior windows fogged up. More

by JKUHN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Jan 24, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing your feedback. We are very sorry you were not completely satisfied with your experience. If you would like to discuss this further, please don't hesitate to contact us at 262-886-2886. We hope to see you again in the future.

January 21, 2020

Sarah was the best. I went car shopping a few years ago and she was my sales rep then, too. She was so great and memorable that this time around I reached back out to her so I could work with her again. I More

by SARASCOON
Recommend Dealer
Yes
Employees Worked With
Sarah Turner
Jan 22, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate your business, Sara! We are so happy you have found continuous success working with Sarah while searching for a new car! Please reach out to us if there is anything else we can help you with!

January 21, 2020

Had a very good experience My sales Rep. was awesome !!!!! Lee McGee!!He also was very professional and we had a great time working with him.Will always work with him. More

by DDFOXEYDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so happy Lee was able to provide you with an enjoyable experience!

...
76
...