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Frank Boucher Kia Volkswagen of Racine
Racine, WI
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 970 reviews
February 07, 2020
I had a great experience from scheduling to pickup. Annica kept me up to date on the state of my car and was able to verify that I was still under factory warranty Annica kept me up to date on the state of my car and was able to verify that I was still under factory warranty More
by VANSWOLA
Verified CustomerEmployees Worked With
Annica Abbott
February 06, 2020
Amazing experience. Just hands down a great dealership, I enjoyed my time being there and couldn’t of been more satisfied! I love my new car and thank you again. enjoyed my time being there and couldn’t of been more satisfied! I love my new car and thank you again. More
by JENESSAHURTADO
Employees Worked With
Darrell Adkisson
February 05, 2020
Courteous, prompt service We love the Soul and from the initial purchase on up to this last service has been positive. Unfortunately after several requests I refuse to let my h We love the Soul and from the initial purchase on up to this last service has been positive. Unfortunately after several requests I refuse to let my hubby buy that Stinger. :) More
by JWM63
Employees Worked With
Can’t remember. Everyone’s been nice
February 05, 2020
Great experience We recently purchased a VW Atlas from Darrell,the experience was great from the first time we walked into the dealership to the day we picked the vehi We recently purchased a VW Atlas from Darrell,the experience was great from the first time we walked into the dealership to the day we picked the vehicle up. More
by Maria
Employees Worked With
Darrell Adkisson
February 05, 2020
Service SErvice was propt, friendly and tok care of the problems with mhy Kia. Dan was very attentive to my need to be able to leave by late morning to take SErvice was propt, friendly and tok care of the problems with mhy Kia. Dan was very attentive to my need to be able to leave by late morning to take a relative to an appointment. More
by HERMAN.ROBT
Employees Worked With
Dan Szupica
February 05, 2020
Quick and Courteous Quick job on the oil change. car was even washed. no hard sell for other services which i liked very much. every one working at the dealership was fri Quick job on the oil change. car was even washed. no hard sell for other services which i liked very much. every one working at the dealership was friendly and respectful. More
by TOMVOLLEN
Employees Worked With
Dan Szupica
February 05, 2020
Lee Mcgee is best salesman at this location Clean efficient, we have dealt with Lee McGee some years ago and were really pleased that he is still at this location. Our buying process took abou Clean efficient, we have dealt with Lee McGee some years ago and were really pleased that he is still at this location. Our buying process took about 2 hours from start to finish. More
by YVONNEZALE1010
Employees Worked With
February 04, 2020
The process of purchasing our vehicle was difficult, but Sarah was pleasant and helpful along the way. We are less than pleased that the certified pre-owned vehicle was not thoroughly inspected before the s Sarah was pleasant and helpful along the way. We are less than pleased that the certified pre-owned vehicle was not thoroughly inspected before the sale. The vehicles cigarette power outlets do not work and this is the only way to utilize the flat tire inflate kit that Kia vehicles come with. More
by CBAUE435
Employees Worked With
Sarah Turner
February 01, 2020
My Sales Rep. Bri was very knowledgeable and helpful when it came to any and every question about the vehicle I purchased. She made my purchasing experience smooth. it came to any and every question about the vehicle I purchased. She made my purchasing experience smooth. More
by missrogersmis
Employees Worked With
Bri Walek
February 01, 2020
Bri was excellent. She was honest and pleasant to talk Bri was excellent. She was honest and pleasant to talk to and showed concern with our questions. We appreciate her to the uttermost. Thanks Bri!! Bri was excellent. She was honest and pleasant to talk to and showed concern with our questions. We appreciate her to the uttermost. Thanks Bri!! More
by jimdoolahan2003
Employees Worked With
Bri Walek
