Back

Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
Contact Dealership

9601 Washington Ave #100

Racine, WI

53406

Directions

By Type

Showing 970 reviews

March 14, 2020

I thought the salesman was friendly, helpful and the price was fair. However, the payment/loan process through Kia was very slow! We already had our vehicle set aside (paid the deposit ahead of time) an More

by KTWENE
Recommend Dealer
Yes
Employees Worked With
Scott Moore
Mar 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your feedback, it is very helpful!

March 14, 2020

Outstanding Service I purchased my 2011 Sportage as a new vehicle here and have had it serviced here since. Recently it was displaying the Malfunction error message. That More

by PAISLEYMNX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Mar 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad we were able to diagnose and fix your vehicle's issue quickly and keep you informed throughout! Thank you so much for sharing!

March 13, 2020

Chris and Zach in the service center were great. I Chris and Zach in the service center were great. I always feel comfortable waiting in the lounge. The free coffee, Kringle, etc makes waiting no b More

by JPPASCUC
Recommend Dealer
Yes
Employees Worked With
Zach - 5 stars, Chris Miller
Mar 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad Chris and Zach continuously provide you with 5-star experiences!

March 13, 2020

This is my second time purchasing an SUV from this dealership. The salesperson was very nice and very helpful and I love my Kia Sorento. I would highly recommend if you looking for a great vehicle to More

by Rosia
Recommend Dealer
Yes
Employees Worked With
Rachel Smith, Dustin Jacoby
Mar 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Rosia, thank you for your continued business and loyalty!

March 12, 2020

Kia Service is the best! Chris Miller always answers my Kia Service is the best! Chris Miller always answers my concerns and questions honestly. Chris takes very good care of me and my Sorento everytime. More

by Angela Grooms
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Mar 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks, Angela!

March 11, 2020

Great Service Scheduled my first service appointment. on my new vehicle. Chris, the service advisor, was great to work with and kept me updated on the status of my More

by GILLINGS945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Mar 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad we were able to provide you with a 5-star first experience with us. Thanks for choosing Boucher and we hope to see you again!

March 11, 2020

Purchase of vehicle I would recommend Sarah Turner if you are looking for a new vehicle. She is very personable and is not pushy. She will go above and beyond to help y More

by GILLINGS945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Turner
Mar 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad Sarah went the extra mile for you so you could find the perfect car! Enjoy your new ride and please don't hesitate to reach out to us if there is anything else we can do for you!

March 10, 2020

Excellent sales staff and experience. He directed us to a few models that met our needs and we were able to find the perfect car for our daughter. More

by DRTINAPETERSON
Recommend Dealer
Yes
Employees Worked With
Darrell Adkisson
Mar 10, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so happy to hear you had a wonderful car-buying experience finding the perfect car for your daughter! Please reach out to us if you ever need anything in the future!

March 09, 2020

As per usual I received impeccable service when I brought my KIA Soul in for an oil change. We’re always treated to courteous, friendly service. A+ More

by ROSEMARYDEBURGO
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Mar 10, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for this amazing review, Rosemary! We are so happy you are continuously provided with amazing service here at Boucher!

March 09, 2020

I have been a customer for many years and I have complete trust in the staff at Boucher to service my auto as if it was theirs. More

by VERHEYENSJ
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott
Mar 10, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate your continued trust, business, and loyalty with Boucher!

...
72
...