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Frank Boucher Kia Volkswagen of Racine
Racine, WI
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 970 reviews
April 16, 2020
Maintenance Service Picked up my vehicle at my home. Took all the necessary COVID related precautions. Performed my much overdue needed maintenance and returned the vehic Picked up my vehicle at my home. Took all the necessary COVID related precautions. Performed my much overdue needed maintenance and returned the vehicle back to my house. I paid via the phone and everything was great. Thank you for what you do! More
by CERICKSON2
Verified CustomerEmployees Worked With
Chris Miller, Dan Szupica
April 14, 2020
Friendly and Helpful Sales staff I stopped by one day to inquire about and test drive only. You didn't have any Tellurides available at the time but Lee quickly let me know when you I stopped by one day to inquire about and test drive only. You didn't have any Tellurides available at the time but Lee quickly let me know when you had one in stock. It was the exact model I was looking for. Finance and delivery were seamless too. More
by LZBTHSMITH
Employees Worked With
April 14, 2020
Friendly, prompt, very trustworthy. Chris and his crew are great! They are very honest when explaining what service our Sportage requires. Their prices are comparable with any shop around. are great! They are very honest when explaining what service our Sportage requires. Their prices are comparable with any shop around. More
by P.MAZZARELLI
Employees Worked With
Chris Miller, Todd Bishop, Annica Abbott
April 09, 2020
My experience working with Sarah was awesome! She was very knowledgeable and helpful. I would recommend her to others looking for a new car. Thank you again Sarah! very knowledgeable and helpful. I would recommend her to others looking for a new car. Thank you again Sarah! More
by JULESMCSWAIN
Employees Worked With
Sarah Turner
April 09, 2020
Always a comfort to know Chris Miller and his staff are there to ease what ever service issue I may have. Also extremely clean service drive. Very pleasant experience. there to ease what ever service issue I may have. Also extremely clean service drive. Very pleasant experience. More
by MARYMARGARET.MORRISSEY
Employees Worked With
Chris Miller, Todd Bishop, Dan Szupica, Annica Abbott
April 07, 2020
Had a wonderful experience Lee McGee was knowledgeable in getting us the vehicle we wanted for the price we needed. Would recommend Boucher Kia to friends and family. getting us the vehicle we wanted for the price we needed. Would recommend Boucher Kia to friends and family. More
by HANNAHEGLE
Employees Worked With
April 07, 2020
I have never been dissatisfied with any interaction starting with my initial purchase. The service department really takes care of everything that my car ever needs. It may have been Dan that I worked starting with my initial purchase. The service department really takes care of everything that my car ever needs. It may have been Dan that I worked with this past visit but wasn’t sure so I didn’t rate him. If so he was right up there with Annika and Chris. More
by MATTSMOMGMA
Employees Worked With
Chris Miller, Annica Abbott
April 03, 2020
Satisfied Main reason I would consider Boucher my top dealership when I am ready to purchase a new car is because of the EXCELLENT customer service provided by Main reason I would consider Boucher my top dealership when I am ready to purchase a new car is because of the EXCELLENT customer service provided by Chris Miller. Service department is most important part of a dealership after you purchase a car and Chris is absolutely the Best! More
by Brianna
Employees Worked With
Chris Miller
April 01, 2020
Lee McGee is very personable and very knowledgeable in his professional expertise as a car salesman. I have been a customer for many years Thanks his professional expertise as a car salesman. I have been a customer for many years Thanks More
by GEMINI5455
Employees Worked With
Chris Miller
March 31, 2020
Concerned for appropriate cleanliness and distancing in today's pandemic taking every precaution appropriate while providing excellent, friendly, and prompt service. Thank you very much! today's pandemic taking every precaution appropriate while providing excellent, friendly, and prompt service. Thank you very much! More
by DONNA.BELL.53
Employees Worked With
Annica Abbott, Hannah Wittke
