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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 970 reviews

April 24, 2020

Always had a pleasant experience with this dealership. Salesman was in good contact with us. We live further away but continue to return. We will return again. More

by JACKIEBALDY1
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Westbrook, Chris Miller, Dan Szupica, Annica Abbott
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We look forward to your next visit!

April 24, 2020

Freindly and Informative Great service experience with Chris Miller. He was very friendly, informative and provided prompt estimate of work to be preformed. Highly recommend More

by JAMEE.JESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing, Jamee!

April 23, 2020

Did what they could to make thing easier on me and added service I requested after I arrived. Provided a loaner car for the entire time. More

by SIDHUGHES53
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the 5-star review, Sid!

April 23, 2020

Lease of a new vehicle I worked with Brandon and he understood what I wanted right from the beginning. I am very happy with my purchase. The leasing process was very smoot More

by SHELLEYMIKULANEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so happy you are loving your new ride, Shelley! Please don't hesitate to contact us in the future for any other automotive needs!

April 23, 2020

My salesman was very accommodating and went beyond to get me the deal done. Financing worked with me. I appreciated my salesman having the car detailed and very clean full of gas in the oil changed when I re More

by JPSMITH1970
Recommend Dealer
Yes
Employees Worked With
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad you had a great experience with us! Please don't hesitate to contact us if there is anything else we can do for you in the future!

April 21, 2020

I appreciated all the caution that was taken during this time. I felt very safe with my car. They disinfected everything that I would have touched. Thanks for the great care and service you did for me! I’ve More

by DEBPRINHSE
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Dan Szupica
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review! We are continuing to work together to keep our stores as clean as possible and make it a priority to sanitize all workplaces to ensure safety for our customers and employees. Please let us know if there is anything else we can do for you moving forward!

April 21, 2020

new engine replacement good service , the engine on my kia froze up , needed a new one . had a new one installed in3/12 days the only thing i was not awear of is there was More

by BURMEISTER.RONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Szupica, Annica Abbott
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for bringing this to our attention, Ronald! When you have the opportunity, please contact our Service Manager, Chris Miller, at 262-886-2886 so we can discuss this further. We hope to hear from you soon!

April 20, 2020

Great Service and Honest Price I brought my car in for a front brake job and when the repair was to take longer than expected they gave me a shuttle ride to and from home. I realize More

by NEDFANSONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Apr 20, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad we were able to accommodate all your needs here at Boucher! We look forward to your next visit!

April 20, 2020

Excellent experience! Stefan Caples and Scott Westbrook were very courtesy and professional to work with. Both are really good guys and worked hard and stayed late to help us get a deal done! Kody O’Have More

by jjhebert57
Recommend Dealer
Yes
Employees Worked With
Kody O’Haver, Finance Manager, Scott Westbrook, Stefan Caples
Apr 20, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad to hear our employees going the extra mile for you so you could purchase the vehicle you wanted! Please reach out if there is anything else we can do for you!

April 16, 2020

Excellent Service They were there with the protective gear for Corona and the service was on time and fairly priced. The showroom was clean and proper for the times. More

by NEDFANSONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Apr 20, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

At Boucher, we are taking extra precautionary measures to keep our employees and customers as safe as possible!

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