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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 970 reviews

May 07, 2020

Entire Team works together to serve your needs Receptionist Lisa works hard to get your call to your requested dept. Rachel, Sara and Scott in sales all worked together to help me and my wife find More

by drdean1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Smith, Sarah Turner, Scott Westbrook
May 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Dr. Dean & Liz Rosenberg, Thank you for taking the time to write this awesome review! We are so glad we were able to take care of you here at Boucher! Please don't hesitate to contact us if there is anything else we can do for you in the future!

May 06, 2020

Mr Szupica he show me respect what got to be done with my suv. was done when he told me it would be. BUT I didn't like the price of the labor. headlight wa More

by CONDO207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica
May 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing your experience, Michael! Please feel free to contact us at 262-886-2886 if there is anything we can do for you moving forward.

May 06, 2020

Good service, polite personal, first maintenance service on our 2017 Kia Forte, we were very pleased with the service and the time they took . Thank you More

by AHERNAN248
Recommend Dealer
Yes
Employees Worked With
Annica Abbott, Hannah Wittke
May 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review!

May 03, 2020

It is always a great service at the Racine Kia. I really appreciated the consideration you showed me for being a first responder. This is my 3rd Sorento. I love it. More

by DDBMLB
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop
May 18, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review!

May 01, 2020

Was great that service took special care before and kept car sanitized! Also got my car serviced in a very quick manner. Great job as always. More

by LJS_FREE
Recommend Dealer
Yes
Employees Worked With
Dan Szupica
May 04, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the positive review!

April 30, 2020

My husband and I really enjoyed working with Darrell. My lease was as ending and I wanted to test drive a few cars. Darrell was very knowledgeable and gave us all the information we need to make an informed More

by Alsk2160
Recommend Dealer
Yes
Employees Worked With
Darrell Adkisson
May 04, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled to hear Darrell successfully assisted you with finding your next vehicle! Enjoy your new ride!

April 30, 2020

New Battery.. Always enjoy getting my 2012 Kia Soul work done by you. My husband of-course always thinks it could be done cheaper at Farm/Fleet or places like th More

by hanne roepke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
May 04, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Boucher, Hanne! We really appreciate you taking the time to leave us feedback on your experiences with us!

April 29, 2020

My sales experience was just great. Sarah and George were so helpful, they really made my experience very enjoyable. I would definitely recommend them to my family and friends. More

by TheKez
Recommend Dealer
Yes
Employees Worked With
Sarah Turner
May 04, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the wonderful 5-star review!

April 29, 2020

Very quick and extremely helpful. Having an extremely tough time which turned out to be a needle in the hay stack everyone was patient and understanding. More

by Masini1360
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Turner, Stefan Caples
May 04, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad we made your experience as smooth as possible! We hope to see you again in the future!

April 25, 2020

Always ready to help any time withany problem you have It's been a while since l done anything with the dealership except for the service department which is great. The last time l had anything to do with More

by FLBAZOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott, Hannah Wittke
May 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to write this review!

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