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Frank Boucher Kia Volkswagen of Racine
Racine, WI
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 970 reviews
June 01, 2020
I been going to this place for everything for my kia . Just had motor problems and had no problem with dealer st all about it being covered or not . Good services and friendly staff Just had motor problems and had no problem with dealer st all about it being covered or not . Good services and friendly staff More
by HEYBOOBOO57
Verified CustomerEmployees Worked With
Chris Miller, Dan Szupica, Annica Abbott
May 26, 2020
Oil Change May 2020 As usual friendly, quick, thorough service. This is all I have to say so take it despite your requirement for 25 word minimum or I will not complete t As usual friendly, quick, thorough service. This is all I have to say so take it despite your requirement for 25 word minimum or I will not complete the survey. More
by dwhipple
Employees Worked With
Chris Miller, Annica Abbott
May 26, 2020
All the people are very nice and courteous at Boucher Kia. John H. and Cody helped me with my purchase, I was in and out very quickly and happy. I live in Indiana and drove to Wisconsin because of a car Kia. John H. and Cody helped me with my purchase, I was in and out very quickly and happy. I live in Indiana and drove to Wisconsin because of a car I’ve seen and liked online, but if I was to purchase another car I would drive to WI again because of the great service provided by the personnel at Kia Boucher. I would recommend this dealer without hesitation. Go see John H. More
by LYNCA05
May 25, 2020
Service was quick and Chris kept me in the loop with everything that was being done in a timely fashion. I would bring both of my vehicles back here for further service. everything that was being done in a timely fashion. I would bring both of my vehicles back here for further service. More
by MWITZ8789
Employees Worked With
Chris Miller
May 24, 2020
New Kia Soul We walked in for an oil change and walked out with a new 2020 Soul Eco. Lee was exceptional to work with. The entire staff was very cooperative, know We walked in for an oil change and walked out with a new 2020 Soul Eco. Lee was exceptional to work with. The entire staff was very cooperative, knowledgeable and friendly. More
by DSMITHW7
Employees Worked With
May 22, 2020
Check Engine Light...problem solved. I dealt with Hannah on a previous brake service. She is friendly and attentive. I dropped the car off the night before, the appointment was for 10:3 I dealt with Hannah on a previous brake service. She is friendly and attentive. I dropped the car off the night before, the appointment was for 10:30. Dan called about 7:30am with the diagnosis,(what a nice surprise, 3 hrs early) and I told him to go ahead and fix it. Dan was easy to work with, he got the problem solved. More
by Andy R
Employees Worked With
Dan Szupica, Hannah Wittke
May 21, 2020
oil and filter change. plus air and cabin filters Chris Miller make the visit a pleasure. Work that is to be done is well explained in easy to understand language. I will continue to work with Bourche Chris Miller make the visit a pleasure. Work that is to be done is well explained in easy to understand language. I will continue to work with Bourcher keeping my vehicle in good condition. More
by MCMEISSN
Employees Worked With
Chris Miller
May 21, 2020
Great Experience Nick and Clay worked diligently to ensure we got the deal we wanted. We'd highly recommend this dealership. They were very friendly, and easy to wor Nick and Clay worked diligently to ensure we got the deal we wanted. We'd highly recommend this dealership. They were very friendly, and easy to work with. Kody was very efficient and explained the finance aspect thoroughly. More
by Sandy
May 20, 2020
They never lead me astray and always make sure I know my options before moving forward. Customer Service is definitely their strong point! Thank You! options before moving forward. Customer Service is definitely their strong point! Thank You! More
by RyAnn
Employees Worked With
Annica Abbott
May 20, 2020
Awesome service and was very understanding! Lee never made me feel pressured into a higher price. He made it very comfortable! I will recommend to anyone looking for a new car. made me feel pressured into a higher price. He made it very comfortable! I will recommend to anyone looking for a new car. More
by EWIRSCHING02
