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Frank Boucher Kia Volkswagen of Racine
Racine, WI
989 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 989 reviews
June 26, 2020
The dealership went out of their way to order the vehicle and color we wanted. Mitchell was very helpful and knowledgeable. He had everything ready for us when we visited the dealership. and color we wanted. Mitchell was very helpful and knowledgeable. He had everything ready for us when we visited the dealership. More
by LANA
Verified CustomerEmployees Worked With
Mitchell Mink
June 26, 2020
Facility was clean. All staff involved were very kind and helpful. Felt comfortable and welcomed walking in. Would purchase another vehicle from this group in the future. and helpful. Felt comfortable and welcomed walking in. Would purchase another vehicle from this group in the future. More
by KATIEMULLER816
June 26, 2020
What a Team!! Worked together like a family taking care of there own! I was kept informed and updated.I was picked up and driven to get a nice loner car. My car was fixed and cleaned then returned to me in of there own! I was kept informed and updated.I was picked up and driven to get a nice loner car. My car was fixed and cleaned then returned to me in a timely manor. Thank you! Josephine Wilcox More
by JWILCOX713
Employees Worked With
Other Employees :
Israel on time made safe and comfortable-avoided road construction., Rachel Smith, Chris Miller
June 26, 2020
Have always enjoyed dealing with this dealership even when it was Chrysler. Enjoyed working with Stefan Caples also. Have always appreciated the service dept. also. when it was Chrysler. Enjoyed working with Stefan Caples also. Have always appreciated the service dept. also. More
by jcerland1
Employees Worked With
Stefan Caples
June 26, 2020
Service Call Excellent job from your service department and we got to see our awesome salesmen Lee Mcgee. Keep up the good work; it keeps people like me coming bac Excellent job from your service department and we got to see our awesome salesmen Lee Mcgee. Keep up the good work; it keeps people like me coming back. More
by REEDBOBBIE
June 24, 2020
It’s very nice I thought I was not going to get a car and came out with one They were very nice and helpful with your Purchase and they will get the right car for you came out with one They were very nice and helpful with your Purchase and they will get the right car for you More
by luisespinoza114597
June 24, 2020
Used Car Purchase I spent very little time there, due to virus shutdown. The team made this very easy for me, and respected my time and safety. I appreciate that. Ho I spent very little time there, due to virus shutdown. The team made this very easy for me, and respected my time and safety. I appreciate that. Hope future service is as pleasant and easy. More
by kh
June 22, 2020
Terrific experiance Sarah Turner and the folks at Frank Boucher were a pleasure to deal with and made for a terrific experience. I would highly recommend Sarah and Frank Sarah Turner and the folks at Frank Boucher were a pleasure to deal with and made for a terrific experience. I would highly recommend Sarah and Frank Boucher More
by sedwards
Employees Worked With
Sarah Turner
June 19, 2020
They were very friendly and understanding. They weren't pushy or rude. They where patient with us and didn't mind a 10 month old crawling around too. pushy or rude. They where patient with us and didn't mind a 10 month old crawling around too. More
by LONGA4319
