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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 970 reviews

June 26, 2020

very experianced people Everyone at the dealership are very friendly and took care of anything that I needed. and all the repairs to my car were done right the first time. More

by BBAABS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Mink, Chris Miller, Annica Abbott
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate the review!

June 26, 2020

The dealership went out of their way to order the vehicle and color we wanted. Mitchell was very helpful and knowledgeable. He had everything ready for us when we visited the dealership. More

by LANA
Recommend Dealer
Yes
Employees Worked With
Mitchell Mink
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Lana - we appreciate the 5-star review!

June 26, 2020

Facility was clean. All staff involved were very kind and helpful. Felt comfortable and welcomed walking in. Would purchase another vehicle from this group in the future. More

by KATIEMULLER816
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Westbrook
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We hope to be of service to you again in the future!

June 26, 2020

What a Team!! Worked together like a family taking care of there own! I was kept informed and updated.I was picked up and driven to get a nice loner car. My car was fixed and cleaned then returned to me in More

by JWILCOX713
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel on time made safe and comfortable-avoided road construction., Rachel Smith, Chris Miller
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are happy we were able to make your experience a positive one, Josephine!

June 26, 2020

Great place to keep up the maintenance of my car. Keep you informed on what's going on and what they found wrong with the car. More

by RC
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the 5-star review!

June 26, 2020

Have always enjoyed dealing with this dealership even when it was Chrysler. Enjoyed working with Stefan Caples also. Have always appreciated the service dept. also. More

by jcerland1
Recommend Dealer
Yes
Employees Worked With
Stefan Caples
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled you have found success in both our Sales and Service Departments!

June 26, 2020

Service Call Excellent job from your service department and we got to see our awesome salesmen Lee Mcgee. Keep up the good work; it keeps people like me coming bac More

by REEDBOBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Bishop
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad you had a positive experience with us!

June 24, 2020

It’s very nice I thought I was not going to get a car and came out with one They were very nice and helpful with your Purchase and they will get the right car for you More

by luisespinoza114597
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan Caples
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Congratulations! We appreciate your business and hope to see you again!

June 24, 2020

Used Car Purchase I spent very little time there, due to virus shutdown. The team made this very easy for me, and respected my time and safety. I appreciate that. Ho More

by kh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Smith
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled our team was able to make your purchasing process quick and easy!

June 22, 2020

Terrific experiance Sarah Turner and the folks at Frank Boucher were a pleasure to deal with and made for a terrific experience. I would highly recommend Sarah and Frank More

by sedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Turner
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the thoughtful recommendation and review!

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