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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
978 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 978 reviews

July 04, 2020

A good experience I had the opportunity to work with Mr. Lee McGee. He was so personable and friendly, and from the onset made sure that things ran smoothly and I felt More

by F.O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing! Please don't hesitate to reach out if there is anything else we can do for you!

July 03, 2020

Perhaps the best experience I’ve had at a dealership. Friendly, welcoming and accommodating service. From the ease of scheduling to the prompt completion of my service request, the entire experience far More

by AMIRRCLE
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled we were able to meet all your expectations during your Service visit with us!

July 02, 2020

I like this dealership I have purchased several vehicles from this dealership and I have always gotten excellent treatment from all of the personnel I have interacted with t More

by bDREIFKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review!

July 02, 2020

I was very pleased with how fast they were. I was also very happy with having our first oil change complimentary. I was pleased to find out that oil changes are not that expensive at Boucher. I will defin More

by JESSE.UMBINETTI
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review, Jesse!

June 27, 2020

I was very happy with my experience. The team at Boucher worked hard to get me what I wanted within my budget. Everyone was very helpful & made the whole process much easier. More

by Leslie
Recommend Dealer
Yes
Employees Worked With
Stefan Caples
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks, Leslie!

June 27, 2020

Team Boucher was most helpful The first time I went for a test drive in one of the cars , Scott noticed it was ok but not enough . I specified certain amount that I’m willing to pa More

by CESY1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review! We are glad Scott was able to take care of you!

June 27, 2020

Friendly, competent service My most recent experience at Frank Boucher Kia of Racine was very positive. I was greeted promptly and respectfully. The work was done VERY well and More

by CRICUTKATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Bishop
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

It's great to hear you had a positive experience with us!

June 26, 2020

Very good customer service .Treat you very well i don't Very good customer service . Treat you very well i don't have to wait very longer. I would like to buy again. Also free coffe. More

by AKDULAR07
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad you had a good experience!

June 26, 2020

very experianced people Everyone at the dealership are very friendly and took care of anything that I needed. and all the repairs to my car were done right the first time. More

by BBAABS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Mink, Chris Miller, Annica Abbott
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate the review!

June 26, 2020

The dealership went out of their way to order the vehicle and color we wanted. Mitchell was very helpful and knowledgeable. He had everything ready for us when we visited the dealership. More

by LANA
Recommend Dealer
Yes
Employees Worked With
Mitchell Mink
Aug 12, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Lana - we appreciate the 5-star review!

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