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Frank Boucher Kia Volkswagen of Racine
Racine, WI
989 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 989 reviews
July 29, 2020
Engine blown, but resolution exceeded Sadly my 20212 Optima was one of the engines to get taken out by the engine recall. Fortunately the Boucher Kia team had me back and running in 5 days Sadly my 20212 Optima was one of the engines to get taken out by the engine recall. Fortunately the Boucher Kia team had me back and running in 5 days. Provided a very nice loaner for the inconvenience. Throughly pleased with Chris Miller and his team in the service department. More
by KENC4
Verified CustomerEmployees Worked With
Chris Miller, Annica Abbott, Hannah Wittke
July 29, 2020
Wonderful experience, very patient with me regarding all the components of the purchase. Correcting very politely the mishaps from the T dealership. Without placing blame the components of the purchase. Correcting very politely the mishaps from the T dealership. Without placing blame More
by LOYE.BLADER
July 27, 2020
Scott was a great salesman to work with. He was very informative and answered all my questions! He even came in on his day off to sell me my car! informative and answered all my questions! He even came in on his day off to sell me my car! More
by nicole_elmhorst94
July 25, 2020
My experience was amazing, im thankful on how patient they were with me. My first time buying a car and they help me out alot. I'll recommend this kia company to all my friends and family. Thank f they were with me. My first time buying a car and they help me out alot. I'll recommend this kia company to all my friends and family. Thank for help and a big shout out to stefan and the fiance man More
by Hphyo.tm
July 24, 2020
Everybody was very helpful and nice. I liked that this whole process didn't take long at all. Thank you to everyone that helped me with my purchase. whole process didn't take long at all. Thank you to everyone that helped me with my purchase. More
by F3LICIA0712
July 23, 2020
Fast and Efficient Came in to see about getting a replacement vehicle for one that died. Lee McGee got us in the car that we wanted in about 2.5 hours. Lee and Alex clos Came in to see about getting a replacement vehicle for one that died. Lee McGee got us in the car that we wanted in about 2.5 hours. Lee and Alex closed the deal quickly and we drove off satisfied in our new Niro. More
by JVG1206
Employees Worked With
July 23, 2020
Excellent Got in right away with no problems. While waiting for my vehicle, I sat in the showroom which was very pleasant. Got my car back in a reasonable am Got in right away with no problems. While waiting for my vehicle, I sat in the showroom which was very pleasant. Got my car back in a reasonable amount of time! More
by DCRAMER54
July 21, 2020
Professional and excellent service department. Been a customer for about 20 years. Excellent service keeps me coming back. Definitely recommend to others when people compliment my Kia Sorento or those wh customer for about 20 years. Excellent service keeps me coming back. Definitely recommend to others when people compliment my Kia Sorento or those whom are shopping for a new vehicle. More
by Angela Grooms
Employees Worked With
Chris Miller, Dan Szupica
July 20, 2020
Everything was fine until I contacted them about a couple of small dents, they sold it as undamaged, said they would call me when the body shop person was in and then didn't bother. Not a great way to stand of small dents, they sold it as undamaged, said they would call me when the body shop person was in and then didn't bother. Not a great way to stand behind their sales of a supposed undamaged vehicle. More
by NEVERENDINGRANCH
