Frank Boucher Kia Volkswagen of Racine

It would have been 5 star, but your remote battery was almost 2x as much as Kia dealer in Kenosha where we took our spare key almost 2x as much as Kia dealer in Kenosha where we took our spare key More

Great Experience From the beginning of my experience, I received a very quick response to my online inquiry of a vehicle and setup for a test drive. Sarah contacted me From the beginning of my experience, I received a very quick response to my online inquiry of a vehicle and setup for a test drive. Sarah contacted me and had the car ready when I got to the dealership for the test drive. Customer service, knowledge, and professionalism was very refreshing. I bought an SUV that day, the process was very smooth and stress free, thank you Sarah and Kody. I would definitely recommend Boucher KIA. More

Excellent customer service everyone is so helpful and friendly. Answered any questions that I had. Lee remembered me after not seeing me for 3 years which was very nice. friendly. Answered any questions that I had. Lee remembered me after not seeing me for 3 years which was very nice. More

Sarah did her usually fine job. We have dealt with Sarah Turner twice and she does a fine job. Explains the deal and understands the product that she is selling. Recommend you talk We have dealt with Sarah Turner twice and she does a fine job. Explains the deal and understands the product that she is selling. Recommend you talk to her if you are considering a new Kia purchase. More

Frank Boucher Kia of Racine has to be one of the most understanding and helpful dealerships around. They will continue to try and get you in the vehicle that's right for you. Stefan was also a very genui understanding and helpful dealerships around. They will continue to try and get you in the vehicle that's right for you. Stefan was also a very genuine, helpful, and caring salesman through the entire purchasing process. More

We would like to thank Stefan for his courteous service and hard work and meeting us there on his day off. He is an excellent salesman and we really appreciated him. And his personality is a wonderful adde and hard work and meeting us there on his day off. He is an excellent salesman and we really appreciated him. And his personality is a wonderful added bonus! More

The salesperson was very good. He helped us by providing information on a number of options. We ended up selecting a vehicle we hadn’t originally considered. It provided us all the options we wanted. information on a number of options. We ended up selecting a vehicle we hadn’t originally considered. It provided us all the options we wanted. More

Stefan was a pleasure to work with. Between Stefan and George, they made me feel like I was their most important customer. I hate the game of buying a car, but they made it nearly painle Between Stefan and George, they made me feel like I was their most important customer. I hate the game of buying a car, but they made it nearly painless. More

Great Customer Service, poor quality of work It's unfortunate since the Customer Service takes care of you however the two times I have used their service department I was disappointed in the wor It's unfortunate since the Customer Service takes care of you however the two times I have used their service department I was disappointed in the work. The biggest issue was when we brought in our 2017 Kia Sedona for some recall work. Days after the work I realized that the technicians had not strapped our child car seats back in. Fortunately, we did not drive with them in the car, however, it could have been very dangerous if we had. The techs just put the seats right back where they were but did not strap them in. They didn't tell us either, which is the worst part. If they would have told us, that they weren't able to secure the seats that would have been fine, but not a word about it. The next time was a much smaller issue but still disappointing, we had recall service done on our 2012 Kia Sedona and we requested an oil change be done while the car was there. They said no problem. The shuttle driver picked me up, which by the way the shuttle service are driver were awesome, he gets 5 stars!, anyway, I returned to the dealership and had to wait another 20 minutes for the car and then I found out that they had not done the oil change that was requested. More

Great service!! Very friendly and worked with me even though he was really busy. Was able to get the car I wanted over the phone since I was out of town. 100% recommend. though he was really busy. Was able to get the car I wanted over the phone since I was out of town. 100% recommend. More