Frank Boucher Kia Volkswagen of Racine

Everyone was very nice and friendly. I brought in an oil change/tire coupon from Palmer for $29.99, I was disappointed that it wasn’t honored. Yours is $20 more! change/tire coupon from Palmer for $29.99, I was disappointed that it wasn’t honored. Yours is $20 more! More

After searching online for several days at dealerships across the country, I purchased a difficult-to-find new white with beige interior 2019 VW Golf Alltrack wagon from Frank Boucher in Racine, WI. My fi across the country, I purchased a difficult-to-find new white with beige interior 2019 VW Golf Alltrack wagon from Frank Boucher in Racine, WI. My fiancé and I flew from Columbus, OH to Milwaukee, and our salesman, Scott Moore, picked us up at the airport and drove us to the dealership. Scott could not have been more friendly and straightforward. We received great customer service from beginning to end from Scott and his colleagues. I highly recommend with no reservations. More

Annica is awesome! She was in touch with me constantly. Annica is awesome! She was in touch with me constantly. My car was done quickly and it was clean. She is super nice. Thank You! Annica is awesome! She was in touch with me constantly. My car was done quickly and it was clean. She is super nice. Thank You! More

I appreciated the extra time and care taken to ensure my safety in the midst of the COVID-19 pandemic. Plastic wrap was applied to my steering wheel and plastic covering was applied to my driver's seat. Eve safety in the midst of the COVID-19 pandemic. Plastic wrap was applied to my steering wheel and plastic covering was applied to my driver's seat. Everything was also wiped down for sanitation. They allowed me to use 3 coupons for my oil change (discount), air filter (10% discount), and cabin filter (free) which saved me a lot of money. They also complete my service 10 minutes earlier than expected. Excellent service and wonderful experience. More

I really enjoyed working with Lee at Frank Boucher Kia- I will be back when I am looking for another new vehicle. He was very helpful through the entire process. will be back when I am looking for another new vehicle. He was very helpful through the entire process. More

I was so glad to be able to get my Kia in to fix the back taillight that was out so quickly. It sure made me feel safer knowing I didn't have to worry about it in traffic. Annica put me at ease & I was impre taillight that was out so quickly. It sure made me feel safer knowing I didn't have to worry about it in traffic. Annica put me at ease & I was impressed that Dan even came by & greeted me while I was waiting. This makes me feel like part of the "Kia Family"! More

Your service department counter guys are so friendly Your service department counter guys are so friendly and accommodating. I showed up for an oil change appointment that I though I made online. I was Your service department counter guys are so friendly and accommodating. I showed up for an oil change appointment that I though I made online. I was told that the appointment must not have worked, but they let me stay and asked I wait a little and they would get me in. I was still in and out in less than an hour. And that was alright, I love your coffee maker in the waiting area. More

Frank Boucher Kia service is by far the best service department I have worked with. Chris, Dan, Annica and Hannah always go above and beyond to make my experience very positive. They are honest, reliab department I have worked with. Chris, Dan, Annica and Hannah always go above and beyond to make my experience very positive. They are honest, reliable, professional and easy to work with. I highly recommend getting your vehicle serviced at Frank Boucher Kia. More

I've gone Nowhere Else....... I purchased two KIAs in a year from Boucher. I've Never taken those cars anywhere else! I Trust My Cars with Certified Mechanics! And, I can't say I purchased two KIAs in a year from Boucher. I've Never taken those cars anywhere else! I Trust My Cars with Certified Mechanics! And, I can't say enough about MY Salesman Scott Westbrook! I did my homework. Talked with Scott and Never Left My Home until the Test Drive. He told me what the car was going to cost "Drive Off the Lot"............. That was it! Sign the Papers - Drive Away! THANKS to ALL at Boucher! More

Checking out noise Good experiences at dealership. Responsive and helpful. However, I am annoyed at the need to have a minimum of 25 words in my response. Makes it hi Good experiences at dealership. Responsive and helpful. However, I am annoyed at the need to have a minimum of 25 words in my response. Makes it highly unlikely that I will every respond again to a satisfaction survey. More