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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,011 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,011 reviews
October 20, 2020
I just purchased a used 2018 Subaru Outback. Scott Westbrook was my contact person and it is delightful to work with him. Friendly, efficient, great follow through and prompt. There was a delay with s Westbrook was my contact person and it is delightful to work with him. Friendly, efficient, great follow through and prompt. There was a delay with some paperwork with the car and Scott kept me informed at every step and promptly advise when it was cleared. After that, Everything proceeded quickly and efficiently. Thank you Scott. More
by H. Enk
Employees Worked With
Scott Westbrook
October 19, 2020
The waiting room was very clean and had a really good complementary coffee! The service was done a lot faster than I expected so I had a very short wait time. complementary coffee! The service was done a lot faster than I expected so I had a very short wait time. More
by DENISE.BARRETT.1961
Verified CustomerEmployees Worked With
I do not remember the name of the young man who took care of me but he was very nice!
October 17, 2020
5.0 rating says it all. He is amazing! I absolutely loved working with Lee. He was personable, professional and knowledgeable. Hands down my favorite sales rep of all time. I enjoyed how open he was with working with Lee. He was personable, professional and knowledgeable. Hands down my favorite sales rep of all time. I enjoyed how open he was with me, from the second I met him I felt like he was a friend of mine. I felt so comfortable, he wasn't pushy and he helped all the way through. So happy with my experience. Go see Lee, he rocks! More
by Becky D
Employees Worked With
October 16, 2020
Lee McGee and everyone at Boucher Kia/Mazda made the buying process fast and amazing! Thanks to the whole crew for their help and kindness. We love the vehicle as well. buying process fast and amazing! Thanks to the whole crew for their help and kindness. We love the vehicle as well. More
by markeickner23
Employees Worked With
October 16, 2020
We had a “no pressure “ fantastic experience, knowledgeable sales team. Leased a K5 GT from Beatrice Maturesano. She was genuine, trustworthy, and she earned our loyalty. We highly recommend this knowledgeable sales team. Leased a K5 GT from Beatrice Maturesano. She was genuine, trustworthy, and she earned our loyalty. We highly recommend this dealership. The sales managers were also very friendly and helpful. They had a clean and impressive showroom. More
by JBX10SEN
October 15, 2020
I service all three of my vehicles at this dealership because of the exceptional customer care that both my husband and I receive. Yesterday, I had my Kia Soul serviced (oil & filter change) and it was p because of the exceptional customer care that both my husband and I receive. Yesterday, I had my Kia Soul serviced (oil & filter change) and it was painless. Chris gave me a discount, had the car washed and dried, and walked me to my vehicle. Very friendly and professional. More
by LYNNHLOGC
Employees Worked With
Chris Miller
October 15, 2020
Sometimes the cost to do business with a dealership needs to be more friendly. I do like to deal with Annica...she deals with the customer fairly and always is up front on what's happening. needs to be more friendly. I do like to deal with Annica...she deals with the customer fairly and always is up front on what's happening. More
by FAMOUSSEAMAS
Employees Worked With
Dan Szupica, Annica Abbott
October 13, 2020
Always happy with the service I receive, Annica is always the greatest. I drop off the vehicle and move to the lobby for coffee and WIFI. The wait is never to long. the greatest. I drop off the vehicle and move to the lobby for coffee and WIFI. The wait is never to long. More
by BUFFNICK
Employees Worked With
Annica Abbott
October 12, 2020
I enjoyed quick and efficient service. Chris answered all the questions that I asked of him and took care of my car for me. My wait time wasn’t very long and I was able to enjoy a free soda in the waiting ro the questions that I asked of him and took care of my car for me. My wait time wasn’t very long and I was able to enjoy a free soda in the waiting room. More
by JPSMITH1970
Employees Worked With
Chris Miller
