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Frank Boucher Kia Volkswagen of Racine
Racine, WI
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 970 reviews
September 10, 2020
clean place to wait in , short wait time , friendly people, offered a ride if needed i would recommend Kia to anyone. looked around on the sales floor and was helped however i said i was just browsin people, offered a ride if needed i would recommend Kia to anyone. looked around on the sales floor and was helped however i said i was just browsing. More
by CAROLSUE1961
Verified CustomerEmployees Worked With
Annica Abbott
September 09, 2020
Chris and his team went over and above to facilitate my repair when issues came up, working with the warantay company and providing a rental! A++++ service repair when issues came up, working with the warantay company and providing a rental! A++++ service More
by KAABATG6
Employees Worked With
Chris Miller, Annica Abbott
September 09, 2020
My experience has been great! Chris has been very helpful and i was given the best reasonable quotes. Also called for service needed and got lucky to take it in the day of! I trust my vehicle is in good han and i was given the best reasonable quotes. Also called for service needed and got lucky to take it in the day of! I trust my vehicle is in good hands. More
by GSIF.093
Employees Worked With
Chris Miller, Annica Abbott
September 09, 2020
Everyone was great to work with and very helpful! Stefan made sure I got the car I wanted for the right price, I would definitely recommend them for your car buying needs. made sure I got the car I wanted for the right price, I would definitely recommend them for your car buying needs. More
by Gyzrok
Employees Worked With
Stefan Caples
September 07, 2020
Awesome service as always. The whole service department is always professional, courteous and kind. I have had my Kia for over 8 years and have had nothing bu exemplary service from Kia! is always professional, courteous and kind. I have had my Kia for over 8 years and have had nothing bu exemplary service from Kia! More
by GONZALEZAM02
Employees Worked With
Chris Miller, Annica Abbott
September 05, 2020
I thoroughly enjoyed my experience at Boucher thanks to their sales representative Lee. He will take great care of you when you are in the market for a new car! their sales representative Lee. He will take great care of you when you are in the market for a new car! More
by JWHJR
September 05, 2020
Scott Westbrook is a consummate professional with courteous, highly responsive and fantastic follow up. He’ll do every thing he can to make sure you find exactly the car you want. courteous, highly responsive and fantastic follow up. He’ll do every thing he can to make sure you find exactly the car you want. More
by sthachenkary
Employees Worked With
Scott Westbrook
September 04, 2020
Scott Westbrook was awesome to work with and made the process of ordering very easy. He kept us updated from the time we ordered our car until it arrived on the lot. Scott provided exceptional service g process of ordering very easy. He kept us updated from the time we ordered our car until it arrived on the lot. Scott provided exceptional service going above and beyond in helping us set up our new high tech vehicle! He was so patient with our many questions and we appreciated his friendly, easygoing personality. We will recommend him to anyone looking to buy. More
by Kramer
Employees Worked With
Scott Westbrook
September 04, 2020
The reason I continue to get my Kia’s from Boucher is because of the great service from Chris. He has always been very helpful and professional. because of the great service from Chris. He has always been very helpful and professional. More
by DDBMLB
Employees Worked With
Chris Miller
September 02, 2020
Everyone was very nice and friendly. I brought in an oil change/tire coupon from Palmer for $29.99, I was disappointed that it wasn’t honored. Yours is $20 more! change/tire coupon from Palmer for $29.99, I was disappointed that it wasn’t honored. Yours is $20 more! More
by 1CONNIESWEENEY
Employees Worked With
Dan Szupica
