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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 970 reviews

September 25, 2020

It's always been a pleasure every time I go to Boucher for service. Appointments are easy to make, they work with me on my requests, and even go the extra mile for me when I need it. And even thought thei More

by APZAZU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate your business! Thank you for the review!

September 24, 2020

Everything was five star because of Sales Consultant Luke Riedlinger and Finance Dept Brad. Luke was the best. ***** Luke had great listening skills and our conversation was very enjoyable. It was solely bas More

by rtw777@att.net
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sales Consultant Luke Riedlinger ***** Finance Department Brad. *****
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad you enjoyed your time working with Luke, Brad, and the rest of the Boucher Team!

September 24, 2020

Excellent service. Scott, the salesman, showed me everything about my new car and how to use them all. Very helpful. Even followed up following my purchase to ensure I wS happy with my purchase. More

by BGERBER16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Westbrook, Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing your experience with us!

September 23, 2020

Scott did a wonderful job of helping me find the ideal car for me! I recently purchased a Jetta and he Was wonderful to work with. I enjoyed the experience greatly! More

by Erikaharvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Moore
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing, Erika!

September 21, 2020

Thank you To Chris and the service team for resolving the issues I was having, I appreciate them - the experience was excellence Thanks you again ! More

by JEANKOGUTKIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review!

September 19, 2020

Scott was so fast getting back to me about the car we were interested in - he even took a video and texted it to me so we could get a better idea of what the car was like (we live several hours away from More

by jennileeyang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the 5-star review!

September 17, 2020

Everyone was great to work with. I bought a brand new car and have been coming to Frank Boucher since. Very short wait time to get service done. Highly recommend. More

by KATIEVERHEYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Szupica
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the recommendation and review, Katie!

September 17, 2020

This place is great. The service department manager, Chris Miller is right on the ball with everything done right the first time. The people there are so friendly an know me by name when I come in beca More

by BBAABS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Dan Szupica, Annica Abbott, Hannah Wittke
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate you taking the time to write this review!

September 14, 2020

I needed a new car quickly. They were able to turnaround a used vehicle for me very quickly. Thank you all for all your hard work! More

by HEATHERKESZLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Keszler, Mark Coey, Scott Westbrook
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Heather, it was our pleasure! We hope you are enjoying your new ride and please don't hesitate to reach out to us if there is anything else we can do for you moving forward!

September 11, 2020

I thought I had made a virtual Appt, but that didn't work! So I showed up with no appt! No problem, they serviced my car anyway with a very short time. Informed me of what they found and got my ok to go More

by JEVINIC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Dan Szupica, Annica Abbott, Hannah Wittke, Dustin Jacoby
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing!

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