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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 970 reviews

September 30, 2020

Scott was a fantastic salesman, and absolutely flexible and accommodating for nearly every aspect of My Car purchase. Scott followed up and gave great detail in his responses along with making an at home d More

by tyreebiz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so happy to hear Scott and the rest of the Boucher team were able to accommodate all your needs and make your purchasing experience as easy as possible!

September 30, 2020

Friendly staff and service was great. Work was completed in a timely manner with no issues and vehicle was ready for pickup at time that was noted. More

by PAULINE.KRUGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate the 5-star review!

September 29, 2020

Thankfully before i bought my car they were able to fix all the scratches on it & have it completely ready for me. It was a pretty good experience! More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Caples
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Jess, thank you for sharing!

September 29, 2020

Great costumer service. I very impressed even with the detail of workers showing me where the waiting area was instead of just telling me where it is. I think these details are what make an experience gre More

by DROWSRULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad we were able to provide you with a great service visit and get your truck fixed! We hope to see you again in the future.

September 29, 2020

Had a great experience in finding my new vehicle. I feel I was treated with great customer service and very fairly. Scott listened to my requests and followed through. In searching for a vehicle I came ac More

by hannahmchampion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Hannah - thank you for sharing! We appreciate your review and hope to see you again in the future. Please reach out to us if there is anything else we can do for you!

September 29, 2020

Scott W. Was very helpful every step of the way. The car selection was slim when I started looking, but when I decided on a vehicle with the options I wanted they got me exactly what I wanted! More

by JANES.AARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Westbrook
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Aaron - we are thrilled we were able to find you the exact vehicle you were looking for!

September 28, 2020

I had the best experience getting my new car. Lee McGee kept in contact with me to make sure I was informed about any information on Telluride's that came in the dealership. I was looking for one and he ma More

by darlenini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad Lee was able to help assist you with finding you the vehicle you wanted!

September 28, 2020

Excellent service. They were able to do my oil change even though I was late. Thank you so much for that. Can’t say it enough, the service dept is the best More

by GALICEA36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing!

September 28, 2020

I was treated very professinally.........especially by Luke Liedlinger. I think the price was reasonable under the conditions and the price was settled ahead of time via the internet More

by GOTTO42
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Liedlinger
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad you enjoyed working with Luke while finding the vehicle you were looking for at the right price!

September 25, 2020

Great experience, great service, Scott was very friendly and had great communication. I would recommend Boucher and Scott to all my friends. I had a small amount of finance options, but chose to go to loca More

by COREDOG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook, Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the 5-star review!

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