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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 970 reviews

October 09, 2020

Annica is the best!! She is always very kind, polite, and appreciative of our business. She takes time to explain all that is going on during our visit. I was just bragging about her customer service to frie More

by BKHOUSE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Oct 27, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled Annica provides you with great customer service here at Boucher! We hope to see you again in the future!

October 09, 2020

Thank you for all your kindness in service department and especially Katie who answered the phone and help get to dealership awesome so thoughtful I was so lost. More

by KMBEAUDRY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 27, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled you had a good experience with us!

October 08, 2020

We had a trade-in to buy a new car from Scott. We expected more from the trade-in as we didn't dicker on window sticker price. Didn't expect to get new plates bc of wanting 'trust' names as new car More

by PAT.RELLATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Oct 27, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review, Pat! We are thrilled you had a positive experience with us and we hope to see you again in the future!

October 06, 2020

Scott is wonderful to work with. We just purchased our 4th vehicle from Scott and he made it easy and tried to stick with our timeline to get us in and out quickly. I gave him an idea of what we were loo More

by sarahbridleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Moore
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Congrats on your new vehicle, Sarah! We appreciate your review.

October 06, 2020

I drove an hour, past many other Kia dealerships, for the service and it was worth every minute. They were beyond polite, accommodating and gracious. More

by Jays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad you had a positive experience with us here at Boucher!

October 05, 2020

Excellent service. Everyone was so kind and very thorough in explaining everything in detail with prices and paperwork. very quick work too! I will definitely be coming back in the future! More

by JJGOLLAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the positive review!

October 05, 2020

Sarah is friendly, prompt, took care of the concerns I had with the car, and had it ready to go as promised on pick up day. More

by HeidiK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Turner
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad you enjoyed working with Sarah while purchasing your vehicle, Heidi!

October 02, 2020

Christopher Miller 100% in customer service.Chris always Christopher Miller 100% in customer service. Chris always greet you with a smile and explain in detail with the work been done on your vehicle. Alway More

by DEB.ALTERATIONS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Deb - Thank you for this amazing review!

October 01, 2020

Clean, efficient, on time, and convenient hours. Service people were very accommodating. I requested that when they serviced my car , they wash it too. Very happy! More

by LANISQUIRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad to hear you had a clean and comfortable visit with us!

October 01, 2020

I am always very pleased with my service from Kia. Lee McGee is always the best, most knowledgeable salesperson to work with! He goes above and beyond to make sure his customer is comfortable and well tak More

by VBARLETT530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled you enjoyed working with Lee while purchasing your vehicle!

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