Frank Boucher Kia Volkswagen of Racine

We appreciate Lee’s knowledge of what each vehicle offered, what services Kia offered for the future, Lee has such a pleasant warm personality that made us feel very comfortable during our visit. offered, what services Kia offered for the future, Lee has such a pleasant warm personality that made us feel very comfortable during our visit. More

Lee is great to work with. He listens to what we were looking for and had great communication during the process. Sarah also went above and beyond to help me understand all the features on my new car. Th looking for and had great communication during the process. Sarah also went above and beyond to help me understand all the features on my new car. Thanks! More

Scott was totally unprofessional and had the nerve to mock me for having poor credit. Never been this insulted by a salesperson. What’s really frustrating is that I told him I had poor credit to begin wi mock me for having poor credit. Never been this insulted by a salesperson. What’s really frustrating is that I told him I had poor credit to begin with. So it’s not like this was a surprise. Instead of just telling me he couldn’t finance me he says “yeah don’t worry you’re in no danger of buying a car without a co-signer”. Can’t speak for the dealership or other employees as this is the only person there I talked to but I definitely won’t consider them in the future. Walking away from this experience offended; embarrassed and overwhelmingly undervalued as a potential customer. More

I arrived at the dealership and they were ready immediately for my car. They took my information and made arrangements to get me to work. Everyone was helpful and polite immediately for my car. They took my information and made arrangements to get me to work. Everyone was helpful and polite More

Both Sarah and the F&I gentleman were extremely service oriented and helpful. They made the process go smoothly & quickly. Great CSI. I’m very familiar with dealership workings. This was a great experi oriented and helpful. They made the process go smoothly & quickly. Great CSI. I’m very familiar with dealership workings. This was a great experience. More

Annica was extremely helpful and went out of her way to help us with a suspected issue, and did not try to upsell or question our theory on what the problem was, but effectively communicated our concern help us with a suspected issue, and did not try to upsell or question our theory on what the problem was, but effectively communicated our concern to the technician who then was able made a quick diagnosis and repair. We have already made another appointment for our other Kia! More

Great experience I would strongly recommend. A a av v b v v v v v v v g g h gig bgh job hih v v v v v v v g g h gig bgh job hih More

Excellent service. Allowed me to come in later when I found I needed a jump start. I only wish they had their own towing service. found I needed a jump start. I only wish they had their own towing service. More

Had a great experience! Scott was very helpful and knowledgeable about the car. Showed me how to use the features. I’m very happy with my purchase! knowledgeable about the car. Showed me how to use the features. I’m very happy with my purchase! More

My experience with the Kia Service Department was just what I have come to expect: friendly, professional and personal. The issue with a tire was quickly identified and a solution presented to me along wi what I have come to expect: friendly, professional and personal. The issue with a tire was quickly identified and a solution presented to me along with the problem. I am grateful to have this team I can rely on....and I love the free car wash that sends me home with a clean, well-functioning car! More