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Frank Boucher Kia Volkswagen of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
986 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 986 reviews

March 23, 2024

After a year finally got our review total bait and switch pros work here We would highly recommend Raymond Kia and will never buy another vehicle in Racine More

by packers22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Greeley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to us at (262) 886-2886 so that we can make this right.

March 08, 2024

Very nice and patient and had my interests in the back of his mind the whole time More

by avamauhar
Recommend Dealer
Yes
Employees Worked With
don't remember his name
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Mar 11, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

March 05, 2024

Great personal service. Lee was an amazing salesman. The management team was professional and knowledgeable. Great experience. First time Kia owner. More

by BKHIDRI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Greeley
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Mar 05, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hello there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2024

Took over a year to get my car. No incentive for missing features from model I ordered to this one. Lots of jerking around per usual at dealerships. More

by CCMORDINI
Recommend Dealer
No
Employees Worked With
Brandon Greeley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Greeley
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February 19, 2024

Great communication, they guys at Frank Boucher responded very quickly to my request for more information. Will definitely keep them at the top when I do decide to buy. More

by Brewser
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Eastridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

February 17, 2024

Honestly, one of the best experiences I've had at a dealership. Everyone was so friendly and knowledgeable, Lee McGee took the time to run and get different cars that I was interested in and pulled a h More

by GINAGIGIMARIE76
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee McGee
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Feb 19, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

February 17, 2024

Great experience! LT was very professional and amswered all of our questions or found the answers for us, even after the sale. Clay was also great. More

by Kimzimmanck
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody O'Haver
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Feb 19, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi Kim, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

February 15, 2024

Friendly sales personnel No pressure to buy Spotless show room Nice inventory to select from More

by DONALDMILLER0
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Greeley
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Feb 16, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi Donald, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

February 15, 2024

Everyone was absolutely fantastic Every was focused on my needs and wants. They all cared about my needs financially More

by Lafayettejean6
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee McGee
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Feb 16, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

February 09, 2024

Friendly service Friendly service, professional staff, fast efficient and reliable. All together I enjoyed the experience. More

by Slw_chef
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Greeley
Report | Print
Feb 15, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If there's anything further we can do for you, we are happy to help!

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