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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
979 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 979 reviews

February 15, 2024

Friendly sales personnel No pressure to buy Spotless show room Nice inventory to select from More

by DONALDMILLER0
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Greeley
Feb 16, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi Donald, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

February 15, 2024

Everyone was absolutely fantastic Every was focused on my needs and wants. They all cared about my needs financially More

by Lafayettejean6
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee McGee
Feb 16, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

February 09, 2024

Friendly service Friendly service, professional staff, fast efficient and reliable. All together I enjoyed the experience. More

by Slw_chef
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Greeley
Feb 15, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If there's anything further we can do for you, we are happy to help!

February 06, 2024

I always come to buy all my trucks and car there now ware else Fantastic dealer even Mr Lee the best you have working for you More

by JIMMYBACK2006
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Greeley
Feb 07, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi Jimmy, we always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 24, 2024

I always get great honest service and communication from Annica Abbott. I really appreciate the honesty!! More

by ERMECRUZ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Jan 25, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

January 24, 2024

Mitch was a great salesperson. Honest, patient, and very personable. Brandon helped make everything happen so we could take the car home that day. More

by Egwhit
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Greeley
Jan 25, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we are happy to know that you had such a positive experience with our team. Please let us know if we can ever help you in the future. Wish you a happy and safe driving!

January 17, 2024

Great service and was done in a timely manner, service rep informed me of total charge More

by LAWRENCE.LAPETINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Jan 20, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi Lawrence, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2024

Listens to what I have to say and relates it back to the mechanic to look into. More

by David Bolanowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica also would get 5 stars ., Chris Miller
Jan 20, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi David, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2024

Awesome staff, always prompt service! Anytime we need assistance or service all the service department staff are right there to help. More

by VBASTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annica - 5 Stars, Chris Miller
Jan 20, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we're happy to hear you had such a positive experience with our team! Please let us know if we can ever help you in the future.

January 09, 2024

Everyone was very welcoming and polite. Nice dealership -no pressure. Lee , Brandon and Deshawn were helpful. More

by marsonda57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeShawn
Jan 11, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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