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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
970 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 970 reviews

December 29, 2020

Mr.Westbrook treated me with respect. It is refreshing to meet someone that does his job as a professional. I will buy all my vehicles at Boucher KIA. More

by roscoesteve44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris. Service, Scott Westbrook, Chris Miller
Jan 07, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Congratulations on your new ride!

December 29, 2020

Scott is very nice to deal with, and has great product knowledge. He had no problem answering any questions we had and made the whole process easy! More

by Leviahornyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Jan 07, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing!

December 29, 2020

Scott Westbrook and Lee McGee are the two reasons I still come here. I have bough 3 vehicles from Scott and 2 from Lee, and they just know how to look out for people. Both helped in this situation, and wor More

by coeys1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Westbrook
Jan 07, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad you enjoyed your buying experience working with Scott and Lee!

December 26, 2020

This dealership was very helpful when it came to purchasing my first car. They were very honest and open about everything that was going on during the process. I would definitely recommend this deal More

by LAURYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Boucher, Lauryn! We hope to see you again in the future!

December 25, 2020

all the service people that I have worked with are all helpful and knowledgeable about the service my car needed. they are an asset to your dealership. More

by DALER528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott
Jan 07, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the positive review!

December 23, 2020

Fantastic service. Unbelievably helpful staff. Sees the job through til you are MORE than satisfied! Now my "#1 go-to" resource for all auto issues! More

by SUZYMKE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott
Jan 07, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate the positive review!

December 22, 2020

This is the worst place to buy a car. Terrible service and terrible attitudes. Just bought a 2015 Hyundai last week for my wife, brought it home and notice the skid guard was hanging off the bottom. The d More

by davekasiske
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Moore
Jan 07, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Dave, thank you for your feedback. Please reach out to us at 262-886-2886 to discuss further.

December 21, 2020

For my money the best in the business. I drive 35 miles to have my cars serviced. I buy from Boucher, I service at Boucher. Many years and ten new cars. When I find a winner, I stick with them. I am very More

by parkysat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook, Chris Miller, Annica Abbott
Jan 07, 2021 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your continued loyalty and business with us here at Boucher. We appreciate you!

December 15, 2020

This was my 8th car that I’ve purchased from Boucher. I wouldn’t go anywhere else and have recommended many friends and family members to them. Scott has always been very responsive and gone the extra mile More

by Jmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Dec 16, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review and recommendation!

December 04, 2020

Mitchell was very helpful and did everything he could for us. Thanks for your service. Thanks so much for taking your time with my husband and me. Well we decided on witch Kia we wanted sincerely Wesela’ More

by Rwesela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Mink
Dec 16, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing! It was our pleasure and we are thrilled you enjoyed working with Mitchell!

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