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Frank Boucher Kia Volkswagen of Racine
Racine, WI
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 987 reviews
Verified Customer
May 22, 2021
In less than 5 min. Kia was taken in for service.After In less than 5 min. Kia was taken in for service. After oil change & free auto inspection and recommended future service .... Was explained in detail In less than 5 min. Kia was taken in for service. After oil change & free auto inspection and recommended future service .... Was explained in details. Excellent Job... More
by CW3EDROMAN
May 21, 2021
My sales team, Katie and Brandon were very helpful. If something wasn't exactly to my expectations, they made sure that in the end it exceeded my expectations. Great staff. I would highly recommend them something wasn't exactly to my expectations, they made sure that in the end it exceeded my expectations. Great staff. I would highly recommend them and would definitely purchase my next vehicle from them. More
by CLOVERHILLHORSE
May 20, 2021
Everyone was wonderful and very helpful, would definitely recommend this dealership and the process was fast and easy which I appreciated very much, Great experience recommend this dealership and the process was fast and easy which I appreciated very much, Great experience More
by TAMTAMLUD1
May 18, 2021
We have never purchased a Kia before and this was a very pleasurable experience facilitated by everyone we dealt with at this dealership. The sales associate was very informative, and this was the only deal pleasurable experience facilitated by everyone we dealt with at this dealership. The sales associate was very informative, and this was the only dealership who was willing to work with us on a price we both agreed on. More
by EZIELSKI824
May 18, 2021
Great service.....very friendly....coffee and water available....was given full update..brought car in and was given immediate attention and described what my service needs were available....was given full update..brought car in and was given immediate attention and described what my service needs were More
by TMKPR3
Employees Worked With
Dan Szupica
May 17, 2021
Annica was my service person. Very timely appt very professional and friendly. Covered the inspection results .. wax very helpful on previous visit also .. with another issue. professional and friendly. Covered the inspection results .. wax very helpful on previous visit also .. with another issue. More
by ELSOMEDAY
Employees Worked With
Annica Abbott
May 15, 2021
Lee and Kody were easy to work with. The process was quick and easy. I love my new Kia Forte GT Line. Thank you guys quick and easy. I love my new Kia Forte GT Line. Thank you guys More
by NEW.CORY
May 14, 2021
Very nice experience everything was quick and easy and straight forward everything I asked for I got Mr McGee was a great sales rep would recommend straight forward everything I asked for I got Mr McGee was a great sales rep would recommend More
by ERICBUENO2124
Employees Worked With
May 13, 2021
I didn't appreciate waiting over 2hrs for financing to tell me that the best APR he could give me was 3.9%. Wasted my Saturday afternoon waiting. I filled out my credit application hours earlier. I can tell me that the best APR he could give me was 3.9%. Wasted my Saturday afternoon waiting. I filled out my credit application hours earlier. I can't believe you would only have one financing guy working the busiest day of the week. Felt like a bad Walmart checkout experience. Someone could have at least given me the courtesy to tell me the APR I qualified for. My credit score is perfect at 840 and my wife's is 817. Sucks that someone with a perfect credit score couldn't even get the 0.9% KIA offer. Lee McGee on the hand was excellent to work with. I would buy from Lee again. More
by TOU.XIONG
