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Frank Boucher Kia Volkswagen of Racine
Racine, WI
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 987 reviews
December 02, 2021
Your service department was great to work with. I recently had surgery on my right foot and have had a tough time getting around. They were very acommodating to get me picked up and back to the deale recently had surgery on my right foot and have had a tough time getting around. They were very acommodating to get me picked up and back to the dealership on a time frame I could live with. I couldn't have been more pleased. Thank you Tom Serio More
by COBRATMS
Verified CustomerEmployees Worked With
Chris Miller, Annica Abbott
November 15, 2021
This was my first visit to this service center and I was pleasantly surprised. The service person was very attentive and recorded all of the items I wanted done and the specifics of each. They also alerted pleasantly surprised. The service person was very attentive and recorded all of the items I wanted done and the specifics of each. They also alerted me to a recall for my vehicle and ordered the parts to accomplish that along with letting me know they will call me when the parts get in. I will be returning for service in the future. More
by joshluksich
Employees Worked With
Dustin Jacoby
November 12, 2021
Everyone at the dealership was kind and helpful. They made the process easy to understand and as painless as possible! made the process easy to understand and as painless as possible! More
by BECCAZDROJEWSKI46
Employees Worked With
November 12, 2021
I've owned my vehicle for 6 years and have always had fantastic service! Hats off to Chris and Annica for their amazing customer service! fantastic service! Hats off to Chris and Annica for their amazing customer service! More
by EGRASH2
Employees Worked With
Chris Miller, Annica Abbott
November 10, 2021
This dealership was great to work with. Lee McGee helped us to locate the perfect carnival to meet our needs. He was easy to reach by phone, text and email - which was great for our busy lives. us to locate the perfect carnival to meet our needs. He was easy to reach by phone, text and email - which was great for our busy lives. More
by Abby
October 29, 2021
Relaxing environment and timely service. The staff was really friendly and helpful and kept me updated throughout. really friendly and helpful and kept me updated throughout. More
by hrodriguez
October 14, 2021
Everyone was so helpful and answered all of our questions. Also communicated with us about everything going on. Honestly they went above and beyond. questions. Also communicated with us about everything going on. Honestly they went above and beyond. More
by Carleemayer
Employees Worked With
Chris Miller, Annica Abbott
