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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
982 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 982 reviews

April 24, 2024

I would like to say that Dushaun was a pleasure to work with in purchasing our new car. His level of professionalism was well appreciated. He was with us at every step of the process. He welcomed any quest More

by Ker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dushuan Simpson
Apr 24, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

It's fantastic to hear that Dushuan provided you with excellent customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Frank Boucher Kia of Racine! Clay Evans General Sales Manager 262-886-2886

April 19, 2024

My experience was very good. Smooth and the guys here are easy to work with. They were very quick when responding to all my calls and questions over the weeks we worked on this d More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Myers
Apr 22, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Alex, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come! Clay Evans General Sales Manager 262-886-2886

April 19, 2024

Kylie our sales associate was awesome to work with, and very helpful with all our questions. Our purchase was by far the most pleasant we ever had! More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kylie Anderson 5+ stars!
Apr 22, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your business and this review. We're happy to hear Kylie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Clay Evans General Sales Manager 262-886-2886

April 13, 2024

Sales, service and finance were great. We have been going to Boucher for years and this is our fifth vehicle purchased from them. All of the service needed on these vehicles has also been More

by Tbasta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mokry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sawyer Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Todd Bishop, Bryan Barnes, Scott Ruscheinsky
Apr 14, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine. Clay Evans General Sales Manger 262-886-2886

April 12, 2024

Very nice people pleasant to deal with did not pressure me on anything definitely would recommend to other people More

by PERFIDY.CORNER_0C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Mink, Almer Croox
Apr 13, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Frank Boucher Kia of Racine! Clay Evans General Sales Manger 262-886-2886

March 24, 2024

Lee was very helpful and kind. He kept in touch with me throughout our process. First time KIA owner. The car was detailed and delivered perfectly. Everyone was very polite and cou More

by mikefala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sawyer Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dushuan Simpson
Mar 26, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi Mike, we are glad that Lee was able to provide you with such a great experience! If you're ever in need of more help, please let us know!

March 23, 2024

After a year finally got our review total bait and switch pros work here We would highly recommend Raymond Kia and will never buy another vehicle in Racine More

by packers22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Greeley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to us at (262) 886-2886 so that we can make this right.

March 08, 2024

Very nice and patient and had my interests in the back of his mind the whole time More

by avamauhar
Recommend Dealer
Yes
Employees Worked With
don't remember his name
Mar 11, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hi there, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

March 05, 2024

Great personal service. Lee was an amazing salesman. The management team was professional and knowledgeable. Great experience. First time Kia owner. More

by BKHIDRI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Greeley
Mar 05, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Hello there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2024

Took over a year to get my car. No incentive for missing features from model I ordered to this one. Lots of jerking around per usual at dealerships. More

by CCMORDINI
Recommend Dealer
No
Employees Worked With
Brandon Greeley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Greeley
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