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Frank Boucher Kia Volkswagen of Racine
Racine, WI
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 987 reviews
December 15, 2021
Frank boucher kia of racine has always been my go to place to get service and will continue to be! Huge shout out to Anika and Erika for being two amazing people that go to great lengths to make sure th place to get service and will continue to be! Huge shout out to Anika and Erika for being two amazing people that go to great lengths to make sure their guests are taken care of! More
by ZACHJOHNSON12
Verified CustomerEmployees Worked With
Erika Johnson, Chris Miller, Annica Abbott
December 15, 2021
So happy with the Service we received at the dealership. The staff was friendly, not pushy. Also, they really listen to our needs and worked with what we wanted for a vehicle. Have never been so relaxed whe The staff was friendly, not pushy. Also, they really listen to our needs and worked with what we wanted for a vehicle. Have never been so relaxed when buy a vehicle. This dealership does an awesome job relating to their customers. More
by Heatherm42673
December 15, 2021
Excellent service from Beatrice. She was very patient with me and very helpful. If I could give this dealer 10 stars I would. These guys are amazing, don’t shop around, just go here!!! with me and very helpful. If I could give this dealer 10 stars I would. These guys are amazing, don’t shop around, just go here!!! More
by EXPEDIA
December 11, 2021
Not only did they not have a loaner vehicle they broke my engine cover replacing my transmission. They almost gave me the wrong vehicle . If i didnt love my truck i could have drove away with someone elses v engine cover replacing my transmission. They almost gave me the wrong vehicle . If i didnt love my truck i could have drove away with someone elses vehicle. More
by Wignersx3
December 08, 2021
I enjoyed the phone call for setting up a n appointment it went fast and smooth. it went fast and smooth. More
by L.DAVIDJARVIS
December 08, 2021
Everyone was courteous, kind and friendly. The wait time for the service was not long. for the service was not long. More
by JIMMORELLI1206
December 03, 2021
The service was great per usual. Annica is always a pleasure to work with. This time she went above and beyond when I asked to have the inside of my windshield cleaned during my oil change. She cleaned pleasure to work with. This time she went above and beyond when I asked to have the inside of my windshield cleaned during my oil change. She cleaned ALL of my windows for me. It was greatly appreciated. I’d give her ten stars if I could! More
by MEGANMENDOZA85
Employees Worked With
Annica Abbott
