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Frank Boucher Kia Volkswagen of Racine
Racine, WI
971 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 971 reviews
Verified Customer
December 03, 2021
The service was great per usual. Annica is always a pleasure to work with. This time she went above and beyond when I asked to have the inside of my windshield cleaned during my oil change. She cleaned pleasure to work with. This time she went above and beyond when I asked to have the inside of my windshield cleaned during my oil change. She cleaned ALL of my windows for me. It was greatly appreciated. I’d give her ten stars if I could! More
by MEGANMENDOZA85
Employees Worked With
Annica Abbott
December 02, 2021
Your service department was great to work with. I recently had surgery on my right foot and have had a tough time getting around. They were very acommodating to get me picked up and back to the deale recently had surgery on my right foot and have had a tough time getting around. They were very acommodating to get me picked up and back to the dealership on a time frame I could live with. I couldn't have been more pleased. Thank you Tom Serio More
by COBRATMS
Employees Worked With
Chris Miller, Annica Abbott
November 15, 2021
This was my first visit to this service center and I was pleasantly surprised. The service person was very attentive and recorded all of the items I wanted done and the specifics of each. They also alerted pleasantly surprised. The service person was very attentive and recorded all of the items I wanted done and the specifics of each. They also alerted me to a recall for my vehicle and ordered the parts to accomplish that along with letting me know they will call me when the parts get in. I will be returning for service in the future. More
by joshluksich
Employees Worked With
Dustin Jacoby
November 12, 2021
Everyone at the dealership was kind and helpful. They made the process easy to understand and as painless as possible! made the process easy to understand and as painless as possible! More
by BECCAZDROJEWSKI46
Employees Worked With
November 12, 2021
I've owned my vehicle for 6 years and have always had fantastic service! Hats off to Chris and Annica for their amazing customer service! fantastic service! Hats off to Chris and Annica for their amazing customer service! More
by EGRASH2
Employees Worked With
Chris Miller, Annica Abbott
