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Frank Boucher Kia Volkswagen of Racine
Racine, WI
999 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 999 reviews
February 04, 2022
They give Great customer service, efficient, honest and friendly. They do a professional job and fixed a problem they caused at no charge to me. friendly. They do a professional job and fixed a problem they caused at no charge to me. More
by SYVIEG
Verified CustomerEmployees Worked With
Lee McGee, Chris Miller, Annica Abbott
February 04, 2022
Overall experience was good. My only complaint would be with the financing process. I was given incorrect information on the monthly payments when going over the extended warranty options. The base payment with the financing process. I was given incorrect information on the monthly payments when going over the extended warranty options. The base payment presented to me before selecting a warranty package was incorrect, which led me to believe the cost of the warranty was much lower than it was. More
by THEKIISKILAS
Employees Worked With
Anthony Simonelli, Gregory Silvers
February 02, 2022
Was able to come earlier for service, they took me in and I was done quickly. No hassles, professional staff and very courteous. Thought video of the work they sent me was cool too. Thank you! I was done quickly. No hassles, professional staff and very courteous. Thought video of the work they sent me was cool too. Thank you! More
by Sgalle
Employees Worked With
Chris Miller, Annica Abbott
January 27, 2022
Terrible service no rental when my car was not operational they knew I had a recall didn't order part im still waiting they are lucky to get even a one rating operational they knew I had a recall didn't order part im still waiting they are lucky to get even a one rating More
by BOBBYKESSLER8
Employees Worked With
Don't remember who I was dealing with
January 21, 2022
They know all about my car and treat it like there own.It is easy to get appointments they squeeze me in whenever they can.All of my questions are always answered and they explain what they did for me. is easy to get appointments they squeeze me in whenever they can.All of my questions are always answered and they explain what they did for me. More
by JWILCOX713
Employees Worked With
Chris Miller, Annica Abbott
