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Frank Boucher Kia Volkswagen of Racine
Racine, WI
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 987 reviews
January 13, 2022
Great dealer, and the service department is amazing. Can't beat the prices and the staff is super friendly Can't beat the prices and the staff is super friendly More
by Danielbernard7894
Verified Customer
January 12, 2022
Very hard to deal with I bought a new Kia forte in 2018 ran into what turned into a bad battery. I had the car towed to them ideas told they would check every thing out when no picked it up turns out all t ran into what turned into a bad battery. I had the car towed to them ideas told they would check every thing out when no picked it up turns out all they did was put a battery in they claimed they didn't check anything else I was told the car would be checked out top to bottom also they did nothing else normal when the car was brought it they check it out top to bottom still have 2 years left on the extended warranty they did clean the car or must dealership go through the car and clean it up car wash vacuum. I will never take it back to them I wil deal with Palman in Kenosha from now on I planed on buying a new car in July but certainly will not buy from them More
by whlmstr
Employees Worked With
Annica Abbott
December 30, 2021
I purchased my wife's '22 Seltos here and worked with our Hyundai dealer and also Brandon Greeley on the delivery end of things. I was so impressed with the dealership that I brought it here for a simple wa Hyundai dealer and also Brandon Greeley on the delivery end of things. I was so impressed with the dealership that I brought it here for a simple warranty issue plus I needed a KIa part installed that I supplied. As the part (a rear-view mirror) was an older version, the Annica Abbot worked with one of the service techs (who's name I sadly didn't get) and was able to get the mirror installed and it looks perfect. I have no doubt where I will be returning for service on both of my Kia's and also our Hyundai. Amazing staff at this dealership. They go out of their way to make you feel welcome and like the most important customer there. More
by Neilaggen
December 30, 2021
Scheduling service was fast and easy and we had plenty of reminders so we wouldn't forget. reminders so we wouldn't forget. More
by mmcdonald64
December 22, 2021
Very reliable servicing. Dealership is clean and bright, Not only completely satisfied with the Sedona we purchased, am completely satisfied with the service department. bright, Not only completely satisfied with the Sedona we purchased, am completely satisfied with the service department. More
by 1Cuffkey
Employees Worked With
Chris Miller
December 16, 2021
Beatrice was wonderful. She answered all our questions and worked hard to find those answers. We agreed on a price and that's what we paid. Would come here again. and worked hard to find those answers. We agreed on a price and that's what we paid. Would come here again. More
by nvioski
Employees Worked With
Beatrice Muresanu
December 15, 2021
So easy to work with...not pushy at all! Very helpful, too. Would definitely use again! too. Would definitely use again! More
by NETTEY1990
