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Frank Boucher Kia Volkswagen of Racine
Racine, WI
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 987 reviews
Verified Customer
February 02, 2022
Was able to come earlier for service, they took me in and I was done quickly. No hassles, professional staff and very courteous. Thought video of the work they sent me was cool too. Thank you! I was done quickly. No hassles, professional staff and very courteous. Thought video of the work they sent me was cool too. Thank you! More
by Sgalle
Employees Worked With
Chris Miller, Annica Abbott
January 27, 2022
Terrible service no rental when my car was not operational they knew I had a recall didn't order part im still waiting they are lucky to get even a one rating operational they knew I had a recall didn't order part im still waiting they are lucky to get even a one rating More
by BOBBYKESSLER8
Employees Worked With
Don't remember who I was dealing with
January 21, 2022
They know all about my car and treat it like there own.It is easy to get appointments they squeeze me in whenever they can.All of my questions are always answered and they explain what they did for me. is easy to get appointments they squeeze me in whenever they can.All of my questions are always answered and they explain what they did for me. More
by JWILCOX713
Employees Worked With
Chris Miller, Annica Abbott
January 19, 2022
Very friendly they explain any problems and check my Kia Sportage for all problems I need to take care of right away or later. Ian beyond pleased with the staff Sportage for all problems I need to take care of right away or later. Ian beyond pleased with the staff More
by GEMINI5455
January 13, 2022
The service department experience was excellent. I was checked in right away and received very helpful information even before my car was driven into the shop. checked in right away and received very helpful information even before my car was driven into the shop. More
by gct414
Employees Worked With
Jacob.
