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Frank Boucher Kia Volkswagen of Racine
Racine, WI
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 987 reviews
February 23, 2022
Quick and easy process. Nick in sales, Brandon the GM and Gregg in Finance were awesome! Nick in sales, Brandon the GM and Gregg in Finance were awesome! More
by ANEUBAUER98
Verified Customer
February 17, 2022
It was a fast and easy experience. Answered all my questions and were very friendly. Answered all my questions and were very friendly. More
by ADAMS.ALI.9
February 16, 2022
I love my new SUV. Everyone was helpful and knowledgeable. Tyler was our sales guys and he was super friendly and knew his stuff. Everyone was helpful and knowledgeable. Tyler was our sales guys and he was super friendly and knew his stuff. More
by shannonlynaugh
Employees Worked With
February 12, 2022
Ms Abbott, Always takes the time to Ms Abbott, Always takes the time to ask what is wrong, then asks the 2nd time to be sure about the details, the service is outs Ms Abbott, Always takes the time to ask what is wrong, then asks the 2nd time to be sure about the details, the service is outstanding, because they check twice to make sure. Claude More
by VINTAGE33S
Employees Worked With
Chris Miller, Annica Abbott
February 11, 2022
Lee is and was great! My second new car with Lee very happy with his service! happy with his service! More
by TERRIJO2219
February 04, 2022
They give Great customer service, efficient, honest and friendly. They do a professional job and fixed a problem they caused at no charge to me. friendly. They do a professional job and fixed a problem they caused at no charge to me. More
by SYVIEG
Employees Worked With
Lee McGee, Chris Miller, Annica Abbott
February 04, 2022
Overall experience was good. My only complaint would be with the financing process. I was given incorrect information on the monthly payments when going over the extended warranty options. The base payment with the financing process. I was given incorrect information on the monthly payments when going over the extended warranty options. The base payment presented to me before selecting a warranty package was incorrect, which led me to believe the cost of the warranty was much lower than it was. More
by THEKIISKILAS
Employees Worked With
Anthony Simonelli, Gregory Silvers
